Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Generic

Dennis Bowen

Player Services, Count Room
Gaston,NC

Summary

Dynamic Player's Club Representative at Rosie's Gaming Emporium, recognized as Employee of the Quarter twice, excels in customer service and problem-solving. Proven ability to enhance gaming experiences through teamwork and collaboration, while effectively managing member inquiries and promoting engagement through successful events. Experienced in Count Room and Mutuels operations.

Overview

2
2
years of professional experience

Work History

Player's Club Representative

Rosie's Gaming Emporium
10.2023 - Current
  • Assisted members with inquiries regarding Player's Club benefits and services.
  • Supported team in processing member registrations and updating account information.
  • Engaged with customers to enhance their gaming experience and resolve issues promptly.
  • Collaborated with staff to organize promotional events for player engagement.
  • 2x Employee of the Quarter (Q2 2024, Q1 2025)
  • Experience with Count Room, Mutuels (horse betting), and the Frontline

Education

Bachelor of Arts - Theatre

University of North Carolina At Pembroke
Pembroke, NC
05-2020

Skills

  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

  • Achieved Employee of the Quarter (2x) by going above and beyond for the company.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Player's Club Representative

Rosie's Gaming Emporium
10.2023 - Current

Bachelor of Arts - Theatre

University of North Carolina At Pembroke

Similar Profiles

CREATE PROFILE