Dedicated hard worker that gained employment within a company that will allow me a chance of promotion within while eagerly seeking knowledge to benefit myself and become a great asset to the company.
Overview
11
11
years of professional experience
Work History
MULTI UNIT MANAGER
WENDYS
Dayton, OH
05.2023 - Current
Opened and closed multiple location and monitored shift changes to uphold successful operations strategies and maximize business success.
Oversee daily operations over multiple locations.
Perform human-resource activities involving benefits, payroll, new employee hiring as well as terminattermination of others.
GENERAL MANAGER
WENDYS
Dayton, Ohio
03.2020 - 05.2023
Managed budget implementations and employee evaluations.
Implemented operational strategies and effectively built customer and employee loyalty.
Overseeing hiring and scheduling staff, tracking cash flow and meeting sale goals for the team.
Trained and guided team members to maintain high productivity and performance metrics.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
NETWORK
EXPO, KETTERING HEALTH
03.2019 - 02.2020
Ensure patients get the correct food and its fresh
Work coffee shop as needed
Assist with inventory control
RESTAURANT MANAGER
WENDYS
04.2013 - 04.2019
Carefully select, interview and train staff
Actively participate in ongoing customer service programs to build sales and rapport in the community
Recognize and formally acknowledge outstanding staff performance to boost company morale and productivity
Assist in daily and weekly inventories with the restaurant product of six to ten thousand dollars
92 Y, UNITED STATES ARMY RESERVE
06.2018 - 03.2019
Tracked personal and business supplies within the unit
Issue clean and receive weapons
Assist in monthly inventories worth 36 million dollars
Request, receive and issue supplies for the unit
SHIFT MANAGER
WENDYS
02.2017 - 05.2018
Solve unresolved customer issues
Train staff to operate procedures and company services
Investigate and resolve customer inquiries and complains in an empathetic manner
CREW MEMBER
WENDYS
05.2015 - 02.2017
Work and communicate effectively with co-workers and management
Prepare food accurately
Process orders thru drive thru
CREW MEMBER
JERSEY MIKE SUBS
06.2015 - 10.2015
Maintain a fast speed of service
Take orders from customers
Countdown till at the end of day
Clean station properly
Follow safety and security procedures
WAREHOUSE WORKER
12.2014 - 06.2015
Wrap skids
Load trucks
Keep the warehouse organized
Used a pallet jack
RECEIVING
JACK, PET VALU
10.2012 - 05.2015
Assisting with warehouse duties and daily operations
Unloading truck with a forklift
Keeping the warehouse clean and a safe environment