- Participating in fundraising events to support local events schools, or community projects I retired from home inspections yet still enjoy as a hobby helping people I like exercising, camping, riding bikes,antiques are a hobby also
Dennis Crockett
Fairview Heights,IL
Summary
Owner/Operator at Crockett Construction and Inspection's, adept in operations management and business planning. Successfully enhanced customer satisfaction through exceptional service and quality control, while fostering strong relationships with clients and vendors. Proven ability to train and motivate teams, leading to improved productivity and employee retention. Before i started my business served in the Marine Corps. I was Welder, and a Union O.S.H.A. rep. I am versed with the public and enjoy people. I am simply looking for a part time ( maybe full time ) job as i am letting my sons take over the business. I can fix autos trucks order parts repairs and much more. I want to apply my knowledges in this way. I can still run 3 miles every other day, i can lift, jump, and climb.
Overview
33
33
years of professional experience
Work History
Owner/Operator
Crockett Construction and Inspections
Fairview Heights, Illinois
02.1993 - Current
- Oversaw daily operations and project management for residential and commercial construction projects.
- Developed and implemented quality control procedures to ensure compliance with industry standards.
- Managed budgeting, scheduling, and resource allocation for multiple concurrent projects.
- Trained and mentored team members to enhance skills and improve overall productivity.
- Established strong relationships with clients, vendors, and subcontractors to facilitate collaboration.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Developed and implemented operational strategies to enhance service delivery.
- Streamlined project workflows, reducing delays and improving overall efficiency.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed business plan, processes and provide great customer experience to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Implemented effective financial management practices, improving cash flow and profitability.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Implemented sustainable practices, reducing environmental impact.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals. Used any and all tolls related to any construction and maintenance of buildings and homes. Ordered and picked up Plumbing, electrical parts,Lumber etc. I have vast experience of all parts neede to repair or remodel ant home or business. along with Handicapped laws.
Education
Associate of Applied Science - Law Enforcement
Belleville Area College
Belleville, IL05-1989
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning I trained all employees and led as a team I have unlimited skills and knowledge of all parts needed to fix anything such as plumbing, electrical, floors kitchens, bathrooms even ADA compliances, code work, inspection related repairs I can operate forklifts, Bobcats Small cranes, lift machinery, jacks, all power tools Vehicle repairs, home repairs, anything related to construction and materials needed to repair ir replace anything I have 30 years of experience after my time in the US Marines I would enjoy the opportunity to talk or answer any questions about my life and work history and experiences
Interests
Timeline
Owner/Operator
Crockett Construction and Inspections
02.1993 - Current
Associate of Applied Science - Law Enforcement
Belleville Area College