Dennis Desmet
Omaha,Nebraska
Summary
Results-oriented Sales Professional skilled in cultivating key client relationships and enhancing service quality. Proven ability to generate leads and manage sales pipelines effectively, resulting in substantial revenue growth. Dedicated to delivering high-quality service and inspiring teams to achieve and surpass sales goals.
Overview
33
33
years of professional experience
Work History
Territory Account Manager
Midwest Pump Works
Ankeny, Iowa
06.2025 - Current
- Cultivated strong relationships with key clients, enhancing client retention and satisfaction within assigned territory.
- Conducted product demonstrations to effectively showcase pump solutions, resulting in increased client engagement and interest.
- Managed sales pipeline by tracking leads and opportunities within CRM system.
- Attended trade shows to promote products and network with industry professionals.
- Optimized productivity by managing expenses and time efficiently.
- Generated leads through proactive prospecting strategies, establishing robust sales funnels that contributed to overall sales growth.
Territory Based Aftermarket Sales
DH Pace
Omaha, Ne
01.2022 - 01.2025
- Surpassed annual sales goal by 125%, generating 2.7 million in revenue against a 1.2 million target, achieving a 47% close rate.
- Driving territory sales for aftermarket products at DH Pace with innovative strategies.
- Identifying and targeting high-potential accounts using analytical skills.
- Resolving complex customer issues to enhance client retention.
- Contributing significantly to revenue growth, resulting in increased profits.
- Committed to learning, adapting, and delivering high-quality work punctually.
Service Salesman, Service Technician
Omaha Door & Window Co
Omaha, Ne
04.2009 - 01.2022
- Boosted repeat business by mastering door installation and providing top-notch service.
- Increased repeat business through exceptional service delivery.
- Introduced new service strategies, significantly boosting sales and customer loyalty.
- Resolved complex customer issues, enhancing company reputation.
- Resolved customer issues quickly, safeguarding company reputation.
- Demonstrated expertise in door installation and repair tasks. in door and installations and repairs.
- Eagerly tackled complex technical challenges, enhancing service quality and efficiency.
- Mentored junior technicians, improving team skills and service quality.
Service Technician
Classic Overhead Doors
Mesa, Az
10.2001 - 04.2009
- Delivered top-notch service as a Technician at Classic Overhead Doors.
- Expertly diagnosed and repaired a wide range of overhead door systems.
- Implemented innovative solutions to resolve complex technical issues, enhancing service effectiveness.
- Achieved a 99% customer satisfaction rate over an 8-year period.
- Drove annual revenue growth by delivering efficient service solutions to clients.
Installer / Service Technician
Omaha Door & Window Co
Omaha, Ne
10.1993 - 09.2001
- Managed door installations, providing exceptional service that enhanced customer experience.
- Troubleshot and resolved complex installation issues, improving customer satisfaction.
- Ensured precise installations, fostering increased customer trust and satisfaction.
- Reduced service callbacks through meticulous attention to detail.
- Mastered use of power tools and hand tools, enhancing work efficiency.
- Drove sales growth through outstanding service delivery and customer engagement.
- Assisted team in implementing sales strategies to increase revenue. by consistently delivering beyond expectations.
Education
Diploma -
Northwest High School
Omaha, Ne05-1992
Skills
- Relationship management strategies
- Client account oversight
- Lead generation methods
- Sales strategy development
- Demonstration delivery
- Solution-oriented selling approach
- Sales pipeline oversight
- Loyalty enhancement strategies
- Customer satisfaction analysis
- Service quality control
- Negotiation techniques
- Technical skills proficiency
- Market research strategies
- Project coordination
- Expertise in strategic planning techniques
- Effective time management practices
- Leadership in team dynamics
- Business growth initiatives
- Principles of business management techniques
- Analytical problem solving skills
Personal Information
Title: Sales Professional
Timeline
Territory Account Manager
Midwest Pump Works
06.2025 - Current
Territory Based Aftermarket Sales
DH Pace
01.2022 - 01.2025
Service Salesman, Service Technician
Omaha Door & Window Co
04.2009 - 01.2022
Service Technician
Classic Overhead Doors
10.2001 - 04.2009
Installer / Service Technician
Omaha Door & Window Co
10.1993 - 09.2001
Diploma -
Northwest High School