Dennis Dotson III
Elgin,IL
Summary
Hardworking and passionate job seeker with strong organizational skills and eager to learn about the business. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Parts Coordinator
Aoki Technical Laboratory Inc.
05.2023 - Current
- Assisted customers in locating the correct parts for their needs, providing exceptional service and boosting satisfaction rates.
- Resolved any discrepancies between purchase orders and received shipments promptly, improving supplier relations.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Spearheaded cross-functional efforts to resolve backorders quickly while maintaining strong vendor relationships.
- Was in charge of a bulk parts program. In control of selling to customer and traveling to their site to promote.
Merchandiser
Sam’s Club
09.2022 - 12.2022
- Provides member service by acknowledging the member and identifying member needs
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps
- Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area
- Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures
- Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging
Dispatch Attendant
Amazon Logistics
05.2021 - 01.2022
- Get customer orders ready for delivery
- Received and sort inventory
- Communicated and assisted delivery drivers with orders
- Used technology such as smartphones and handheld devices to sort, scan, and prepare orders
Attendant
Extreme Clean Car Wash
05.2020 - 12.2020
- Assisted and guided customers vehicles into service tunnel
- Provided excellent customer service and cross sell company products and services
- Maintained clean building and grounds
Seasonal Warehouse Team Member
Amazon Logistics
06.2019 - 09.2019
- Received and sort inventory
- Get customer orders ready for deliver
- Use technology such as scanners, computers, and handheld printers
Service Clerk
Jewel-Osco
05.2016 - 12.2018
- Assisted customers
- Provide friendly and courteous customer service
- Responsible for performing all job duties and responsibilities safely and with integrity
- Bag customer’s purchases and provide carryout service as requested
- Gather carts from parking lot and return them to their proper location
- Clean up miscellaneous spills throughout the store
- Maintained and clean restrooms
Education
Bachelor of Arts - Business Management
Carthage College
Kenosha, Wisconsin08.2022
Diploma -
Elgin High School
Elgin, Illinois06.2018
Skills
- Customer service experience
- Microsoft Office 365
- Warehouse experience
- Sales experience
- Purchasing strategies
- Shipping procedures
- Presentation Leader
Timeline
Parts Coordinator
Aoki Technical Laboratory Inc.
05.2023 - Current
Merchandiser
Sam’s Club
09.2022 - 12.2022
Dispatch Attendant
Amazon Logistics
05.2021 - 01.2022
Attendant
Extreme Clean Car Wash
05.2020 - 12.2020
Seasonal Warehouse Team Member
Amazon Logistics
06.2019 - 09.2019
Service Clerk
Jewel-Osco
05.2016 - 12.2018
Diploma -
Elgin High School
Bachelor of Arts - Business Management
Carthage College
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