Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennis Falla

Zephyrhills,FL

Summary

Dynamic Sales Advisor with proven expertise in customer service and sales experience, notably at Wesley Chapel Nissan. Excelled in delivering informed purchasing advice, boosting sales through effective rapport building and strategic product promotion. Skilled in resolving customer issues, ensuring satisfaction and loyalty. Demonstrates strong brand awareness and interpersonal skills, contributing to significant sales achievements.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Wesley Chapel Nissan
Wesley Chapel, FL
03.2020 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Education

Diploma -

Thomas Jefferson
Lima, Peru
12.1997

Skills

  • Sales experience
  • Customer service experience
  • Brand Awareness
  • Building rapport

Languages

Spanish, english

Timeline

Sales Advisor

Wesley Chapel Nissan
03.2020 - Current

Diploma -

Thomas Jefferson
Dennis Falla