Proactive leader in credit collections management, focusing on effective communication and problem-solving. Dedicated to fostering team development and enhancing client relationships to achieve business objectives.
Overview
26
26
years of professional experience
Work History
Credit Collections Manager
Rent-A-Center NPS
Cocoa, Florida
02.2026 - Current
Supervised team members in daily collection activities and ensured compliance
Trained and mentored team members in collection techniques and compliance.
Business Consultant
FedEx:Ground
Cincinnati, Ohio
01.2013 - 01.2025
Managed client relationships to ensure alignment with business expectations on logistics
Facilitated training sessions for staff on operations.
Sales Associate
Original Mattress Factory
Cincinnati, Ohio
01.2009 - 12.2013
Processed transactions using point-of-sale systems accurately and efficiently.
Trained new team members in cash register operation, stock, and on time management.
Flower Designer
The Flower Shop of St. Lucie West, Owner
Port Saint Lucie, Florida
01.2001 - 12.2009
Executed client consultations to design customized floral arrangements.
Managed floral inventory and supplies to ensure availability.
Coordinated delivery schedules for floral orders, adhering to established timelines.
Ordered materials from suppliers based on availability and cost effectiveness.
Collaborated with local businesses for event partnerships and promotions.
Coordinated with vendors to ensure timely delivery of flowers and supplies.