Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Dennis Fuller

Adkins,Tx

Summary

Dynamic Service Technician with extensive experience from several jobs, excelling in troubleshooting and technical support. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail. Skilled in parts ordering and maintenance, consistently achieving optimal equipment functionality and minimizing downtime. Good at solving customers' service problems, and promoting products. Committed to continuous learning and professional growth.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Service Technician

Conn s, Inc.
San Antonio
07.2019 - 10.2024
  • Test and service all appliances.
  • Provide technical support to technicians and customers.
  • Knowledgeable about all parts.
  • Certified in refrigeration repair and service.

ME Technician

Lancer Corporation
San Antonio
08.2017 - 05.2019
  • Create and maintain stations used for production.
  • Communicate with station workers to obtain parts as needed.
  • Forklift certification.

Service Technician

Dawn Service
San Antonio
06.2013 - 07.2017
  • Commercial product service for grocery stores an restaurants
  • Parts order to fix problems
  • Communicate with management on status of equipment

Parts/Service

ADI-America formerly Marshall Webb co.
San Antonio
03.2008 - 05.2013
  • Assisted customers in identifying correct replacement parts for their needs
  • Performed regular audits on returned parts inventory to identify discrepancies or potential fraud cases
  • Utilized computer systems and software applications to accurately process returns and update inventory records
  • Maintained a clean and organized work area at the parts counter for efficient operations
  • Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
  • Diagnosed and resolved technical issues in a timely manner to minimize downtime for clients
  • Collaborated with team members to troubleshoot complex problems and develop effective solutions
  • Installed, configured, and tested new equipment according to client specifications
  • Maintained accurate records of all service calls, including details of work performed and parts used
  • Stayed up-to-date with industry trends and advancements through continuous learning initiatives

Personal Specialist

United States Air Force
11.1984 - 12.1989
  • Personal Specialist working in promotions, records and customer service while volunteer for security service for base protection

Education

Technical school - General Electronics

TEEX
San Antonio, TX
01.2003

2yr college - Computer Science

San Antonio College
San Antonio, TX
01.1994

Skills

  • Help Desk
  • Troubleshooting
  • Service Technician Experience
  • Parts ordering
  • Microsoft Windows
  • Customer Service
  • Maintenance
  • Communication skills
  • Attention to detail
  • Time management
  • Inventory control

Certification

  • EPA Universal Certification
  • Driver's License

Military Service

United States Air Force, United States, E4, 11/01/84, 12/01/89, Personal Specialist working in promotions, records and customer service while volunteering for security service for base protection

Timeline

Service Technician

Conn s, Inc.
07.2019 - 10.2024

ME Technician

Lancer Corporation
08.2017 - 05.2019

Service Technician

Dawn Service
06.2013 - 07.2017

Parts/Service

ADI-America formerly Marshall Webb co.
03.2008 - 05.2013

Personal Specialist

United States Air Force
11.1984 - 12.1989

Technical school - General Electronics

TEEX

2yr college - Computer Science

San Antonio College

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