Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dennis Garcia

Dennis Garcia

Manager
Huntington Beach ,CA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching people with diverse backgrounds new concepts and best practice strategies.

Overview

16
16
years of professional experience

Work History

Supervisor

Trader Joe’s
11.2008 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Sales Manager

Santa Monica Surf Shop
02.2007 - 10.2013
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

Surf Instructor

Surf Academy
05.2008 - 09.2012
  • Documented class activities, maintained paperwork and collected payments.
  • Booked lessons with property guests or general public based on schedule availability.
  • Enforced strict policies for safety in and out of water.
  • Issued wetsuits and equipment to guests to meet surfing needs.

Education

High School Diploma -

Santa Monica High School
Santa Monica, CA
06.2007

Skills

  • Business Administration
  • Priority Management
  • Operational Efficiency and Safety
  • Supervising Employees
  • Policy Enforcement
  • Staff Discipline
  • Processes and Procedures
  • Continuous Improvement Projects
  • Department Organization
  • Performance Tracking and Evaluations

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Trader Joe’s
11.2008 - Current

Surf Instructor

Surf Academy
05.2008 - 09.2012

Sales Manager

Santa Monica Surf Shop
02.2007 - 10.2013

High School Diploma -

Santa Monica High School

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