Dennis Givens
Flagstaff,AZ
Summary
Experienced shift leader and kitchen manager with a strong background in team leadership, inventory control, and customer service. Known for training staff, managing rush periods, and keeping operations organized for consistent quality.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Pizzicletta
Flagstaff, Arizona
04.2020 - Current
- Trained new team members on pizza assembly, oven safety, and service standards.
- Coordinated POS orders and organized ticket flow with kitchen staff to ensure timely service.
- Managed cash drawers, processed payments, and balanced end-of-shift register for accurate financial reporting.
- Reviewed prep lists and organized ingredients to streamline daily pizza service.
- Supported shift operations across dining room, kitchen, and takeout areas.
Kitchen Manager
Morning Glory Cafe
Flagstaff, AZ
2019 - Current
- Oversaw morning kitchen operations to ensure service readiness at Morning Glory Cafe.
- Coordinated food preparation, line flow, and ticket timing to optimize service during rush periods.
- Trained kitchen staff on recipes, portioning, and sanitation procedures.
- Inspected food quality, presentation, and temperature before service.
- Monitored inventory, ordered supplies, and restocked dry and refrigerated goods.
- Scheduled kitchen shifts and adjusted coverage to meet fluctuating cafe demand.
Education
Bachelor of Science - Communications
Northern Arizona University
Flagstaff, AZ05-2012
Skills
- Inventory management
- Quality control
- Team leadership
- Staff training and education
- Time management
- Effective communication
- Customer service focus
- Action planning
- Problem solving
- Attention to detail
- Conflict resolution
- Diplomatic approach
- Strategic thinking
- Account management
Timeline
Shift Leader
Pizzicletta
04.2020 - Current
Kitchen Manager
Morning Glory Cafe
2019 - Current
Bachelor of Science - Communications
Northern Arizona University