Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dennis Grabow

Zionsville,IN

Summary

Over 35 years of training and growth in both production, retail sales and in home sales. Over 35 years experience in home improvement products and the building industry. Expert in cabinet making and other custom wood products. Accomplished musician and song writer. I am also a performer, poet, comedian and writer. These attributes set me apart and advanced me in my ability to show customers I am the person they want to buy from.

Overview

2
2
years of professional experience

Work History

Product Specialist

CHS Home Pro
Indianapolis, IN
08.2022 - Current
  • Researched product's technical specifications and accurately communicated information.
  • Continually expanded knowledge of [Product or Service] product line.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Trained and provided coaching to [Number] junior team members.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Product Specialist

Morgan Exteriors
Ft Myers, FL
05.2021 - 08.2022
  • Researched product's technical specifications and accurately communicated information.
  • Continually expanded knowledge of [Product or Service] product line.
  • Assisted with demonstrations for [Product or Service] to showcase functionality.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Trained and provided coaching to [Number] junior team members.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Sales Associate

Beach Buggys
Ft Myers, FL
05.2020 - 05.2021

Helped retail customers purchase custom Jeep Wranglers.

  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

High School Diploma -

Woodstock Community High
Woodstock, Illinois
05.1979

Skills

  • Customer Engagement Strategies
  • Training Junior Team Members
  • Incoming Call Management
  • Product Demonstration
  • Client Correspondence
  • Product Demonstrations and Presentations
  • Credit and Debt Card Processing
  • Cash Register Operations
  • Inventory Procedure Documentationg

Accomplishments

Musician

Writer

Poet

Comedian

Live Performer


Timeline

Product Specialist

CHS Home Pro
08.2022 - Current

Product Specialist

Morgan Exteriors
05.2021 - 08.2022

Sales Associate

Beach Buggys
05.2020 - 05.2021

High School Diploma -

Woodstock Community High
Dennis Grabow