Dennis Park
Frederick,MD
Summary
Management professional equipped with strong analytical and problem-solving skills, ready to drive organizational efficiency. Proven track record in strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adaptability to changing needs, ensuring reliable and impactful outcomes. Highly skilled in stakeholder engagement, project management, and performance metrics.
Overview
18
18
years of professional experience
Work History
Management Analyst
Department Of Health And Human Services
05.2015 - Current
- Manage over 20 Federal Government contracts that include IDIQs, BPAs, Time and Material, Firm-Fixed Price, Interagency Agreements, and Task Orders overseeing the entire acquisition lifecycle.
- Advise Senior Executive Leadership on Federal Acquisition Regulations (FAR) and Federal contracting matters.
- Improved operational efficiency by streamlining processes through the development of Standard Operating Procedures (SOPs) including Interagency Agreements and Operational Support Desk Guides.
- Develop PSC Workflow Tracking system to increase efficiency and transparency for high level data calls such as weekly reports, FOIA requests, and Congressional Inquiries.
- Manage and oversee $20M+ dollar budget. Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company during budget formulations. Oversee procurement of all contracts, micropurchases, training, and travel.
- Developed comprehensive reports, ranging from personnel performance metrics, Senior Executive summaries, status reports on high-level projects, budget execution, and training development.
- Serve as the Program Manager of the Department of Health and Human Services (HHS) Board for Corrections Program. Facilitate Board hearings with Senior Executives across the agency, review and prepare official correspondences for over 100 cases, and execute Interagency Agreements with over 10 Federal agencies. Implemented case management system of over 100 cases.
- Serve as the Assistant Secretary of Administration's (ASA) Ethics Coordinator. Advise all levels of ASA management and employees on ethical questions to include financial disclosure, outside employment, post-employment restrictions, etc. Review over 500+ Confidential Financial Disclosure, Public Financial Disclosure, Outside Employment Requests, and other Ethics documents in a timely manner.
- Serve as the Program Support Center (PSC), Office of the Director's Human Resources Liaison for recruitment, classification, and performance management.
- Determine deficiencies in hiring practices and make recommendations to Senior level Management on remedies by providing quantitative data supporting workforce depreciation vs hiring rates.
- Utilized various Human Resource systems to present strength reports, organizational charts and other human capital data on briefings to Senior Management.
- Managed office space consolidation effort reducing the agency's footprint at HQ location, resulting in the savings of over $10M in rent and security costs.
Supervisory Senior Advisor (Detail Assignment)
Department of Health and Human Services
06.2019 - 06.2020
- Oversee workforce engagement initiatives such as employee/supervisor development opportunities/workshops, career development trainings, mentorship programs, change management lectures, etc.
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to internal and external stakeholders.
- Oversee the Program Support Center (PSC) Awards Program. Served as the Rewards and Recognition Panel (RRP) Chairperson in negotiating awards for Bargaining Unit employees.
- Championed continuous improvement efforts throughout the organization by identifying process inefficiencies and implementing best practices, driving increased productivity and cost savings.
- Advised Senior Leadership on mission support fields such as Human Resources, Training & Development, Acquisitions, and Communications.
Management and Program Analyst
Department of Homeland Security
09.2010 - 05.2015
- Responsible for implementing, coordinating and overseeing a variety of management programs for the agency to include Human Resources, Budget, Acquisitions, Records Management, Safety and Health, Property/Fleet, Facilities Management, and other programs.
- Serve as a Liaison between Immigration and Customs Enforcement (ICE) Office of Human Capital and ICE Senior Management for hiring/selection processes.
- Coordinate personnel actions for over 400 employees relating to hiring actions, departing actions, detail assignments, temporary promotions, etc.
- Draft, edit, and review job analysis and job announcements for employee hiring practices.
- Review resumes, certificate lists, and job announcements to ensure accurate and efficient hiring practices.
- Develop Position Descriptions for ICE Office of Professional Responsibility (OPR) specific job positions.
- Serve as a Certified Contracting Officer Technical Representative (COTR) on program wide contracts.
- Provide operational support and technical assistance to ICE and OPR employees for wireless communication devices through drafting Standard Operating Procedures, giving presentations, and participating in conferences.
- Contributed to the development of the ICE iPhone website through implementation of deployment schedules, drafting activation strategies, and Standard Operating Procedures.
- Oversee the OPR's wireless communications program through approval of budgets, acquisition of contracts, maintenance of property inventory, and technical support.
- Serve as the ICE OPR Records Liaison Officer by advising OPR and Senior Management on records policies and procedures.
- Assist in the development of ICE OPR Records Schedule through coordination with the National Archives and Records Administration (NARA).
- Served as an advisor to OPR Management on Occupational Safety and Health requirements and initiatives in accordance with DHS and ICE directives and Occupational Safety and Health Administration (OSHA) standards.
- Provide guidance and oversight to OPR's Regional Collateral Duty Safety Officers (CDSO) which encompasses four regions and 30 plus operation locations throughout the United States.
- Oversee OPR's Annual Workplace Inspection Schedule.
- Communicate regularly with Regional CDSO's on inspection dates, findings, abatement actions, and any other issues that arise during inspections.
- Review and provide final approval authority on inspection reports.
- Personally conduct annual workplace inspections on OPR offices located within the National Capital Region.
- Received the Assistant Director's Award for Excellence in Support for fleet reduction and efficiency in 2013.
- Serve as an OPR representative for all projects relating to procurement of new office space or changes with ICE Office of Facility Administration, (OFA) General Services Administration, and Building Management companies.
- Provide operational support to OPR SAC and HQ offices concerning ICE OFA processes and procedures for over 20 OPR offices in the United States.
- Serve as the Divisional Purchase Card Resource Administrator.
- Advise all OPR Approving Officials and Purchase Card holders on updated policies and procedures.
- Conduct monthly Purchase Card audits to ensure program wide efficient practices and OPR meets its goals.
- Served as the OPR Telework Program Manager by providing guidance to OPR Management and employees on all matters concerning Telework.
Management and Programs Unit (Detail Assignment)
Department of Homeland Security
08.2014 - 11.2014
- Prepared Giglio/Henthorn reports for the United States Attorney Offices disclosing potential impeachment material for Immigrations and Customs Enforcement (ICE) agents serving as potential witnesses in a federal criminal case
- Conducted over 200 reports in a timely manner in conjunction with federal court case trials and deadlines
- Analyzed criminal misconduct investigation reports to determine if an agent's actions were 'impeachable' in the court of law
- Coordinated between the U.S Attorney Offices, Office of Inspector General, and the Department of Justice to facilitate Giglio information relevant to federal court cases
- Processed FOIA requests relating to ICE investigative reports, administrative reports, and management reports in a timely manner
Case Resolution Technician
Department of Homeland Security
11.2008 - 09.2010
- Research genealogy and historical records to provide customers with Certificates of Non-Existence and FOIA requests
- Processed over 5000 cases for program Case Management System for individuals seeking citizenship records and FOIA requests
- Audit corresponding DHS offices to assist management with maintenance of alien files and records
- Prepare reports for management for quality assurance and statistical data
- Coordinate the physical and electronic movement of classified alien files and official data/information between United States Citizenship and Immigration Services (USCIS), Customs and Boarder Patrol (CBP) and Immigration and Customs Enforcement (ICE) offices
- Analyze official Department of Homeland Security forms, documents and files
- Assist management in training inquiries from the field and other district offices
- Aid management in the creation of new programs/databases and updating standard operating procedures
Paralegal
Murthy Law Firm
07.2007 - 11.2008
- Coordinated between Attorneys, clients and United States Citizenship and Immigration Services (USCIS) to facilitate the immigration process for prospective temporary work visas.
- Researched databases and legal documents to resolve routine immigration inquiries.
- Served as a member responsible for providing technical assistance with the development of company's proprietary software engineered to assist in large client caseloads.
- Followed USCIS and Department of Labor policies and regulations in preparation of immigration petitions.
- Drafted over 100 visa petitions for individuals seeking non-immigrant temporary work status in the United States.
Education
Bachelor of Arts - Criminology and Criminal Justice
University of Maryland, College Park
College Park, MD05.2007
Skills
- Organizational development
- Client relationship management
- Written communication
- Project management
- Cross-functional coordination
- Process analysis
- Process improvement
- Proficient in Microsoft Software
Timeline
Supervisory Senior Advisor (Detail Assignment)
Department of Health and Human Services
06.2019 - 06.2020
Management Analyst
Department Of Health And Human Services
05.2015 - Current
Management and Programs Unit (Detail Assignment)
Department of Homeland Security
08.2014 - 11.2014
Management and Program Analyst
Department of Homeland Security
09.2010 - 05.2015
Case Resolution Technician
Department of Homeland Security
11.2008 - 09.2010
Paralegal
Murthy Law Firm
07.2007 - 11.2008
Bachelor of Arts - Criminology and Criminal Justice
University of Maryland, College Park
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