Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Phaneuf

Berlin

Summary

Dedicated professional with a strong work ethic and exceptional interpersonal skills, fostering positive relationships with clients and colleagues. Proven track record of driving high sales performance during both peak and off-peak hours. Committed to achieving results and contributing to team success in dynamic environments.

Overview

5
5
years of professional experience

Work History

Sales Associates

Lowes Hardware
Newington
03.2025 - Current
  • Upsold additional items based on customer interests and needs.
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Dental Sterilization Technician

Associates in Dentistry PC
Enfield
06.2020 - 05.2025
  • Performed weekly maintenance on autoclave, ultrasonic cleaner and other sterilization equipment.
  • Cleaned, disinfected as well as organized the sterilization area according to safety protocols.
  • Participated in regular meetings with other department heads to discuss issues related to sterilization processes.
  • Received, sorted and processed dental instruments for sterilization.
  • Delivered exceptional customer service by building rapport with patients and sitting with them to help eliminate fears and anxieties.
  • I have been working with this office on and off for the past 5 years.

Sales Associate

Men's Wearhouse
Manchester
05.2022 - 10.2023
  • Assisted customers with product selection, providing personalized style recommendations, and addressing their needs.
  • Managed cash register operations, processing returns and addressing customer inquiries effectively.
    Optimized transaction handling to enhance customer service experience.
  • Increased sales volume by promoting additional items that matched customer interests and requirements.
  • Handled customer complaints in a professional manner often assisting the Manager.
  • Entrusted with unlocking Store and preparing for day.

Education

High School Diploma -

Berlin High School
Berlin, CT
06-2021

Some College (No Degree) -

Lincoln Technical Institute
New Britain, CT

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Product knowledge
  • Communication skills
  • Outgoing personality

Timeline

Sales Associates

Lowes Hardware
03.2025 - Current

Sales Associate

Men's Wearhouse
05.2022 - 10.2023

Dental Sterilization Technician

Associates in Dentistry PC
06.2020 - 05.2025

High School Diploma -

Berlin High School

Some College (No Degree) -

Lincoln Technical Institute