Dennis Powe

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Informed customers about special promotions and provided detailed information for various products.
• Developed and actualized customer service initiatives to decrease wait times.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Responded to customer needs through competent customer service and prompt problem-solving.
• Assisted call-in customers with questions and orders.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Educated clients on account services and resolved client inquiries regarding statement information and account balances.
• Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.