Proven achiever with extensive experience at St. Katherine Drexel Homeless Shelter, adept in patient rights and proactive problem-solving. Excelled in relationship building and conflict mediation, enhancing service access for underserved populations. Demonstrated exceptional multitasking and organizational skills across various roles, ensuring safety and efficiency.
Overview
6
6
years of professional experience
Work History
Patient Advocate
St. Katherine Drexel Homeless Shelter
11.2023 - 06.2024
Responded to patient concerns and questions with compassionate and knowledgeable service.
Monitored patient progress and provided emotional support.
Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
Educated patients on available resources and community programs, increasing their access to needed services.
Entered details into computer systems and managed database of information.
Worked effectively with staff from all departments to coordinate resolutions.
Established relationships with community partners which improved access for underserved populations.
Sesonal Employee
Paul's Snowplowing LLC
10.2022 - 12.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
removed snow at different locations for the town of Fond Du Lac
Assembly Line Worker
Action Printing
09.2022 - 10.2022
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Made books on the line, packaged them into boxes, palletized in pattern for shipment.
Kept work area clean as i proceeded through out the day.
Assembly Worker
MSI Express Inc
09.2022 - 10.2022
Followed detailed assembly instructions, processes, and procedures.
Completed assigned tasks quickly to decrease production time.
Assembled components with minimal supervision, exceeding expected project milestones.
Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Palletize juices for starbucks and dunkin doughnuts using the mechanical robot equipment
Assembler
Valley Packaging Industries Inc.
06.2020 - 06.2021
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Maintained high-quality standards with thorough inspections of assembled parts.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Assembled products for walmart, made sure area was clean and safe through out shift.
Palletized boxes for shipment
Crew Member
Marcos Pizza
09.2018 - 08.2019
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Prepared food in a timely and orderly manner.
Performed Janitorial duties when needed
Education
High School Diploma -
Urban Prep Academy Charter Highschool
Chicago, IL
06.2013
Skills
Patient Rights
Proactive Problem Solving
Organized nature
Resource Utilization
Relationship Building
Verbal and written communication
Activity monitoring
Conflict Mediation
Customer Service
Problem-Solving
Multitasking and Organization
Repetitive Work
Safety Protocols
Product Inspection
Work Area Cleaning
Friendly, Positive Attitude
Teamwork and Collaboration
Attention to Detail
Time Management
Flexible and Adaptable
Dependable and Responsible
Accomplishments
Improved patient satisfaction by providing friendly and knowledgeable support and service.
Timeline
Patient Advocate
St. Katherine Drexel Homeless Shelter
11.2023 - 06.2024
Sesonal Employee
Paul's Snowplowing LLC
10.2022 - 12.2022
Assembly Line Worker
Action Printing
09.2022 - 10.2022
Assembly Worker
MSI Express Inc
09.2022 - 10.2022
Assembler
Valley Packaging Industries Inc.
06.2020 - 06.2021
Crew Member
Marcos Pizza
09.2018 - 08.2019
High School Diploma -
Urban Prep Academy Charter Highschool
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