Prior to being a courier I spent 10 years working in the garden center/floral industry I have a lifelong interest in horticulture and trained as a floral designer
Dennis Smith
Harrisburg
Summary
Punctual and reliable courier with over 28 years of experience in optimizing delivery routes and managing time-sensitive packages. Known for strong attention to detail and the ability to resolve unexpected challenges, ensuring customer satisfaction and repeat business.
Overview
28
28
years of professional experience
Work History
Courier
Fedex
Harrisburg, PA
12.1997 - 04.2026
- Delivered packages efficiently, ensuring timely service and customer satisfaction.
- Managed route planning to optimize delivery efficiency and reduce operational delays.
- Coordinated with dispatch teams to address unexpected delivery challenges promptly.
- Monitored vehicle performance, conducting routine maintenance checks to ensure safety compliance.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Verified package information to check for accuracy and completeness.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Education
No Degree - General Studies
Lebanon Valley College
Annville, PAHigh School Diploma -
Northern Lebanon High School
Fredeicksburg, Pa06-1984
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Decision-making
- Time sensitive deliveries
- Punctuality and reliability
- Multitasking Abilities
Interests
Timeline
Courier
Fedex
12.1997 - 04.2026
No Degree - General Studies
Lebanon Valley College
High School Diploma -
Northern Lebanon High School