Dennise Pizana

• Negotiated pricing terms with clients to close deals while still maintaining profitability objectives for the company.
• Sell products and services (via telephone, web or e-mail) to specified customer segments or partners and is responsible for ensuring a positive customer/partner experience. Sales overlay quota will be allocated based on aligned outside account executives.
• Sell products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts

• Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers

• Function as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions

• Interact regularly with the outside sales team

• Responds to customer inquiries and may sell directly to end user customers

• July 2022 to August 2024 Florida Territory to now Dallas territory

• Enhanced client relationships by addressing concerns and providing tailored solutions.
• Conduct sales calls and send emails to existing and potential customers to maintain and grow revenue. Research and analyze historic shipping trends to ensure the customer is asked focused questions.
• Respond to customer issues (e.g., billing, shipping, etc.) to clarify, resolve, and address concerns.
• Coordinate with sales teams to develop strategies for improved customer engagement.
• Small/Medium Business Account Representative : June 2018 to June 2020 (Illinois territory) then move to Enterprise until 2022 (Oklahoma territory)