Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dennise Trejo

Garland

Summary

I possess versatile skills in project management, problem-solving, and collaboration. With an empathy perspective and strong commitment to quality and success. I'm great in adaptability and proactive approach to deliver effective solutions.

Overview

8
8
years of professional experience

Work History

Appointment Scheduler

Lone Star Transfer
05.2023 - 02.2025
  • To successfully complete this role, I was managing incoming calls. Identifying and assessing customers needs, that allowed us to build sustainable relationships through interactive communication.
  • One of our main targets was to ensure excellent service standards by being patient, listening wholeheartedly to the clients situation and offering a peace of mind through knowledge with empathy.
  • I was able to provide accurate and valid information by ensuring to use all our tools and methods, salesforce being our greatest one.

Agency Sales Representative

Gainsco
04.2020 - 11.2022
  • Through efficiency in time management, multitasking, and organizational skills I was able to handle a high inbound volume.
  • Strong knowledge and applications of auto policies, as well as state specific coverages.
  • Was very familiarized with salesforce and other software programs that allowed accurate quotes and binding of policies


Insurance Agent

Ai United Insurance
04.2017 - 03.2020
  • Through my strong interpersonal skills I was able to build rapport with our clients and cultivate trusting relationships
  • Had to be proficient in using a variety of computer systems and software for data entry, record keeping, and customer relationship management (CRM) tools.
  • With the appropriate tools I was able to fact find the clients needs to find a policy that best fit their lifestyle and their current economic status.

Education

Rowlett High School
Rowlett, TX

Skills

  • Call screening
  • Telephone management
  • Calendar management
  • Data entry proficiency

Languages

Spanish
Native or Bilingual

Timeline

Appointment Scheduler

Lone Star Transfer
05.2023 - 02.2025

Agency Sales Representative

Gainsco
04.2020 - 11.2022

Insurance Agent

Ai United Insurance
04.2017 - 03.2020

Rowlett High School

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Dennise Trejo