Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennix A. Caraballo Mercado

Kissimmee,FL

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

El Yunke Rainforest Cafe
Rio Grande, PR, Puerto Rico
02.2023 - 03.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Manufacturing Operator

Cytiva
Fajardo PR, Puerto Rico
01.2021 - 05.2024
  • Maintained accurate records of production output and quality inspections.
  • Performed daily maintenance on machines, including cleaning and lubrication.
  • Identified and reported any machine malfunctions or irregularities to supervisors.
  • Ensured all safety protocols were followed at all times during operation of machinery.
  • Operated automated manufacturing equipment to produce parts in accordance with established standards.

Shift Supervisor

Kentucky Fried Chicken
Carolina , Puerto Rico
06.2019 - 01.2021
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Balanced cash drawers at the end of each shift.

Education

High School Diploma -

AD College
San Juan PR
12-2014

Skills

  • Up-selling techniques
  • Reliability and punctuality
  • Strong numeracy
  • Merchandise Restocking
  • Customer Service
  • Customer Complaint Resolution
  • Cash Handling
  • Inventory Stocking
  • Multitasking
  • Supervision and leadership

Timeline

Customer Service Cashier

El Yunke Rainforest Cafe
02.2023 - 03.2024

Manufacturing Operator

Cytiva
01.2021 - 05.2024

Shift Supervisor

Kentucky Fried Chicken
06.2019 - 01.2021

High School Diploma -

AD College
Dennix A. Caraballo Mercado