Denny Yeung
Golden Nugget Casino
EHT,NJ
18
years of professional experience
Dynamic General Manager with a proven track record in optimizing operational efficiency, driving revenue growth, and enhancing guest satisfaction through strategic planning and effective team development.
Results-driven professional with extensive experience in hospitality management. Expertise in performance improvement, budget management, and staff training has consistently led to enhanced guest services and operational excellence.
Work History
GM
6 Years 1 Month- Implemented strategic initiatives to optimize revenue across gaming and hospitality departments.
- Implemented strategic initiatives to optimize revenue across hospitality departments.
- Oversaw budget management, ensuring financial targets were met through effective cost control measures.
- Developed training programs that elevated staff competencies and reduced turnover rates.
- Collaborated with executive leadership on long-term strategic planning for facility enhancements and expansions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Trained and guided team members to maintain high productivity and performance metrics.
AGM
6 Years 4 MonthsDining Room Manager
6 YearsEducation
MBA - Business And Managerial Economics
Associate Degree - Business & Hotel Management
Skills
Leadership and team building
Problem resolution
Team player
Time management
Staff management
Customer relations
Staff training/development
Inventory control
Employee scheduling
Administrative skills
P&L management
Labor cost controls
Performance improvement
Strategic planning
Workflow planning
Business development
Business administration
Quality management
Consistently meet goals
Timeline
GM
Golden Nugget Casino
07.2020 - CurrentRead More
AGM
Harrah's Casino
03.2014 - 07.2020Read More
Dining Room Manager
Resorts Casino & Hotel
03.2008 - 03.2014Read More
Harford Community College-Online Course
Associate Degree from Business & Hotel Management
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University of Hawaii At Manoa
MBA from Business And Managerial Economics
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