Denrada Um
Bellevue,WA
Overview
5
5
years of professional experience
Work History
Assistant Front End Manager
Fred Meyer
Redmond, Washington
2024.07 - 2025.10
- Coordinated product displays to boost customer engagement and sales.
- Trained new staff on customer service standards and operational procedures.
- Managed daily store operations and created weekly work schedules for front end staff.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Supported inventory management and stock replenishment processes.
- Collaborated with team members to uphold store cleanliness and organization.
- Analyzed sales data to identify trends and opportunities for growth.
- Assisted in the recruiting, hiring, training, and scheduling of front end staff.
- Reviewed reports from previous shifts to determine any irregularities or discrepancies.
- Educated team members on new products or services as needed.
Solar Consultant
Freedom Forever Solar
Kent, Washington
2024.02 - 2024.07
- Conducted door-to-door sales presentations to promote products and services.
- Educated clients on solar energy benefits and installation processes.
- Analyzed customer needs to recommend tailored solar energy systems.
Front End Relief Assistant manager
Fred Meyer
Bellevue, Washington
2022.11 - 2024.02
- Assisted in daily operations and team management at a leading retail organization.
- Supported customer service initiatives to enhance shopper satisfaction and experience.
- Managed customer service inquiries and complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
PIC ( person In charge )
Fred Meyer
Bellevue, Washington
2022.03 - 2022.11
- Supervised daily operations of Front End department, including Parcel, Cashier, Self Check-Out, and Customer Service Desk.
- Monitored employee performance to uphold quality standards consistently.
- Assisted associates in resolving complex customer issues effectively.
Front End Cashier
Fred Meyer
Belleuve, WA
2021.11 - 2022.05
- Cashiering
- Manage shelf check-out register
- Customer service desk associate: Processed customer payments using cash, debit cards, credit cards, gift certificates, Vouchers, selling money services including money transfer, Money order, check cashing and bill pay.
Parcel Clerk
Fred Meyer
Bellevue, Washington
2020.11 - 2021.11
- General Cleaning
- Manager go back item
- Cart retriever
- Help Elder customer with shopping and carry out
Education
High School Diploma -
Interlake High School
Bellevue, WA2021-06
Skills
- Staff training
- Retail operations management
- Customer service
- Skilled multi-tasker
- Inventory management
- Cash handling
Languages
Khmer
Limited
Accomplishments
Employee of the month (September 2021 )
References
- Bun Rath - Astronic
Leader
425-971-0178
Rath.bun@astronics.com
Timeline
Assistant Front End Manager
Fred Meyer
2024.07 - 2025.10
Solar Consultant
Freedom Forever Solar
2024.02 - 2024.07
Front End Relief Assistant manager
Fred Meyer
2022.11 - 2024.02
PIC ( person In charge )
Fred Meyer
2022.03 - 2022.11
Front End Cashier
Fred Meyer
2021.11 - 2022.05
Parcel Clerk
Fred Meyer
2020.11 - 2021.11
High School Diploma -
Interlake High School