Denys Moreno
Converse
Summary
Detail-oriented Care Management Associate with extensive experience in care coordination and patient support. Proven ability to enhance communication and organization within healthcare services.
Overview
8
8
years of professional experience
Work History
Care Management Associate
Aetna, a CVS Health
09.2017 - Current
- Managed care coordination for diverse patient populations within a healthcare organization.
- Performs non-medical research pertinent to the establishment, maintenance and closure of open cases.
- Coordinates and arranges for health care service delivery under the direction of nurse or medical director in the most appropriate setting by identifying opportunities for the patient to utilize par providers and services.
- Promotes communication both internally and externally to enhance effectiveness of medical management services.
- Assisted OP/IP tasking to UMNC
- Maintained and completed the Faxhub report as necessary
- Preceptor for 6+ new hires
- Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
Education
Some College (No Degree) - Advanced Word Processor Medical Certification
Texas A&M Engineering Extension Services
San Antonio10-1995
High School Diploma -
Harlandale High School
San Antonio, TX05-1993
Skills
- Care coordination
- Non-medical research
- Proficient Microsoft Office
- ICD 10 coding
- Attention to Detail and problem solving
- Excellent time management
- Strong Organizational/Planning skills
- Excellent written and verbal communication skills
- 20 years Medical Office administration/ supervisory skills
References
References available upon request.
Timeline
Care Management Associate
Aetna, a CVS Health
09.2017 - Current
Some College (No Degree) - Advanced Word Processor Medical Certification
Texas A&M Engineering Extension Services
High School Diploma -
Harlandale High School