Angelina Robinson
Cincinnati
Summary
Sociology student with a 3.7 GPA and four consecutive years on the Dean’s List, demonstrating strong academic dedication and analytical skills. Experienced in community engagement, volunteer coordination, and event planning with a people-first mindset. Proven ability to lead teams, communicate effectively, and foster inclusive environments. Skilled in public speaking, critical thinking, and collaborative problem-solving, with a passion for developing programs that reflect community needs and social awareness.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Representative
Widmer’s Dry Cleaners
01.2023 - 10.2023
- Delivered front-line customer service, managing 50+ interactions daily and resolving inquiries with professionalism and empathy
- Organized logistics for high-volume garment intake and returns, streamlining rack inventory by order and priority
- Trained new staff on POS systems, customer interaction protocols, and safety procedures
- Monitored operational supplies and escalated budget needs, ensuring timely reordering and minimal disruption
- Collaborated with management on marketing strategies for local customer outreach and promotions
Customer Service Representative
Deluxe Cleaners and Alterations
11.2019 - 08.2021
- Oversaw full garment lifecycle, from intake documentation to assembly and delivery, ensuring accuracy and customer satisfaction
- Led daily closing operations, including financial reconciliation, cash deposits, and store security procedures
- Supported volunteer recruitment and scheduling for special seasonal events such as donation drives
- Facilitated team collaboration and mentored new staff, contributing to smooth operations and effective task delegation
Crew Member
AMC Theatres
11.2018 - 11.2019
- Coordinated large-scale customer service operations including ticketing, concessions, and event ushering during high-traffic periods
- Maintained a safe and welcoming environment through proactive facility oversight and prompt incident reporting
- Participated in promotional campaigns and local outreach for community movie nights and sponsored events
Education
Bachelor of Arts - Sociology
University of Cincinnati
Cincinnati, OH05-2025
Skills
- Event Planning & Coordination
- Volunteer engagement strategies
- Community outreach
- Budgeting & Reporting
- Public Speaking
- Advanced Excel skills
- Proficient in Stata
- Problem-solving
- Customer service
- Team collaboration
Research
Undergraduate Researcher, University of Cincinnati, Conducted sustainability-focused research including greenhouse gas reduction initiatives and park-based conservation strategies, Analyzed program effectiveness through sociological frameworks; presented findings to faculty and peers, Applied quantitative analysis tools (Excel, Stata) to assess public perception and engagement with eco-friendly policies
Timeline
Customer Service Representative
Widmer’s Dry Cleaners
01.2023 - 10.2023
Customer Service Representative
Deluxe Cleaners and Alterations
11.2019 - 08.2021
Crew Member
AMC Theatres
11.2018 - 11.2019
Bachelor of Arts - Sociology
University of Cincinnati
Similar Profiles
Kimberly McAllisterKimberly McAllister
Office Worker at Model Cleaners Dry CleanersOffice Worker at Model Cleaners Dry Cleaners
Jacob WylieJacob Wylie
Driver at Green Earth Dry CleanersDriver at Green Earth Dry Cleaners
Consuela ContrerasConsuela Contreras
Customer Service Representative at Classic Dry CleanersCustomer Service Representative at Classic Dry Cleaners
Blake HarmanBlake Harman
Stock Room Associate at Flying Pig ToysStock Room Associate at Flying Pig Toys
Crystal HendriexCrystal Hendriex
Customer Service Representative at Maresk / StaffmarkCustomer Service Representative at Maresk / Staffmark