Deondra Mitchell
Atrium Health
Charlotte,NC
1
Certification
19
years of professional experience
Dedicated Medical Assistant skilled in patient intake, medication administration, and electronic health records management. Known for attention to detail and team collaboration, contributing to improved patient satisfaction and clinic operations.
Work History
Certified Medical Assistant
3 Months- Assisted in patient examinations and procedures, ensuring comfort and safety throughout processes.
- Managed scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Administered medications and vaccinations under physician supervision, maintaining adherence to protocols.
- Educated patients on treatment plans and preventative care, enhancing understanding of health management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Certified Medical Assistant
1 Year 3 Months- Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Coordinated with healthcare providers to streamline patient flow and enhance service delivery.
- Administered routine diagnostic tests, maintaining quality standards and compliance with protocols.
- Educated patients on treatment plans and preventive care measures, fostering improved health outcomes.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Implemented electronic health record updates, contributing to accuracy and efficiency in documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
1 Year 9 Months- Assisted in patient intake processes, ensuring accurate collection of medical history and vital signs.
- Coordinated appointments and managed scheduling for multiple healthcare providers, enhancing clinic efficiency.
- Administered medications and vaccines under physician supervision, adhering to safety protocols and procedures.
- Maintained accurate patient records in electronic health record (EHR) systems, ensuring compliance with HIPAA regulations.
Medical Assistant
1 Year 10 Months- Educated patients on treatment plans and medication instructions, facilitating improved understanding and adherence.
- Collaborated with multidisciplinary teams to streamline workflow processes, contributing to overall patient satisfaction.
- Supported training of new staff in clinical procedures and office protocols, fostering a knowledgeable team environment.
- Implemented inventory management practices for medical supplies, reducing waste and optimizing resource allocation.
- Improved clinical workflow with introduction of electronic health records system.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted in patient intake processes, ensuring accurate collection of medical history and vital signs.
Housekeeper
2 Years 1 Month- Maintained cleanliness and sanitation standards in patient rooms, ensuring a safe environment.
- Managed inventory of cleaning supplies, optimizing stock levels for efficiency.
- Trained new staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to uphold quality control in housekeeping services.
- Collaborated with nursing staff to address specific cleaning needs based on patient care requirements.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
Dietary Aide
4 Years 11 Months- Prepared and served nutritious meals following dietary guidelines for residents.
- Assisted with meal planning and food preparation to meet individual dietary needs.
- Ensured cleanliness and sanitation of food service areas through regular inspections.
- Collaborated with kitchen staff to streamline meal delivery processes.
- Trained new staff on food safety protocols and operational procedures.
- Developed and maintained positive relationships with residents, fostering a welcoming dining environment.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
Teacher's Assistant
6 Years 9 Months- Assisted teachers in delivering instructional activities and managing classroom environments.
- Coordinated educational materials and resources to support student learning objectives.
- Supervised students during playtime and classroom activities, ensuring safety and engagement.
- Provided individualized support for students with diverse learning needs and abilities.
- Implemented classroom management strategies to promote positive behavior among students.
- Developed and maintained organized records of student performance and attendance.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Supported classroom activities, tutoring, and reviewing work.
Education
Bachelors in Social Worker - Social Work
Certificate - Medical Assistant
GED
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Wound care
Patient assessments
Inventory and supply management
Medical records management
Conflict resolution
Payment collection
Medical billing and coding
Medical billing
Needs assessments
Problem-solving
Time management
Attention to detail
Multitasking and organization
Triage assessment
Basic life support
Verbal and written communication
Team collaboration
Patient education
Phlebotomy techniques
Infection control
Telephone etiquette
Blood pressure measurement
Schedule coordination
Injection administration
Insurance confirmation
Sample collection procedures
Medical records oversight
Clinical applications
Healthcare procedures
Treatment setup
Workflow organization
HIPAA protocols
Customer service
Vital signs monitoring
Direct patient care
Maintaining confidentiality
EMR / EHR
Immunization administration
Medical terminology knowledge
Reliable team player
Phlebotomy
Electronic medical records
Data entry
Patient flow management
Compassionate
CPR
First aid
Appointment setting
Patient care coordination
Insurance verification
Simple dressings
Monitoring patient progress
Equipment sterilization
Medical terminology in [languages]
Trustworthy companion
Medical office administration
OB/GYN procedures
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Atrium Health
05.2026 - CurrentRead More
Certified Medical Assistant
Novant Gohealth Urgent Care
03.2025 - 06.2026Read More
Medical Assistant
VCU Health System
05.2023 - 02.2025Read More
Medical Assistant
Dominion Medical Associates
07.2021 - 05.2023Read More
Housekeeper
Crothall Healthcare Inc.
09.2019 - 10.2021Read More
Dietary Aide
The Virginia Home
10.2014 - 09.2019Read More
Teacher's Assistant
Kid Kountry Learning Center
01.2008 - 10.2014Read More
Henrico GED
GED
Read More
Fortis College
Certificate from Medical Assistant
Read More
Walden University
Bachelors in Social Worker from Social Work
Read More