Deonna Delija
Mount Vernon,NY
Summary
Dynamic team member with experience in the hospitality industry. Skilled in coordinating seating arrangements, managing reservations, and working collaboratively to enhance the overall guest experience. Able to provide excellent customer service, and dedicated to maintaining a clean, organized, and welcoming environment.
Overview
3
3
years of professional experience
Work History
Hostess
Zero Otto Nove
Tuckahoe, New York
06.2022 - 12.2024
- Greeted and seated guests in a friendly and welcoming manner.
- Managed reservations and coordinated seating arrangements effectively.
- Collaborated with servers to streamline guest service during peak hours.
- Maintained cleanliness and organization of the dining area consistently.
- Assisted in training new host staff on procedures and customer service standards.
Hostess
Zero Otto Nove
Armonk, New York
01.2022 - 06.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Coat Check Attendant
Roberto's Restaurant
The Bronx, New York
10.2021 - 01.2022
- Assisted patrons with check-in and check-out of personal items promptly.
- Maintained organized coat area to ensure easy access for guests.
- Monitored inventory of hangers and tags for efficient operations.
- Organized the coat room to ensure an orderly environment.
Education
Bachelor Of Arts (BA) - Early Childhood Education
Iona College
New Rochelle, NY05-2027
High School Diploma -
Maria Regina High School
Hartsdale, NY06-2023
Skills
- Interactive communication skills
- Problem solving
- Guest engagement
- Effective multitasking
- Team collaboration
- Organization skills
Timeline
Hostess
Zero Otto Nove
06.2022 - 12.2024
Hostess
Zero Otto Nove
01.2022 - 06.2022
Coat Check Attendant
Roberto's Restaurant
10.2021 - 01.2022
Bachelor Of Arts (BA) - Early Childhood Education
Iona College
High School Diploma -
Maria Regina High School