Receptionist
Bucks Concrete and Pavers
08.2021 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Ensured accurate maintenance of sales and payment records.
- Handled cash transactions and maintained sales and payments records accurately.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
