Deonna Jackson
Lansdowne,PA
Summary
Strategic Benefits Leader with experience in designing and optimizing employee benefits programs. Delivers data driven insights that enhance decision-making, improve employee experience, and effectively manage costs. Collaborates with HR and finance teams to create scalable benefits strategies supporting organizational growth.
Overview
26
26
years of professional experience
Work History
Benefits Manager
Stonegrove Roofing LLC
11.2025 - Current
- Lead benefits administration and strategic planning for a rapidly growing organization acquiring multiple roofing companies across the United States.
- Manage health, welfare, life, disability, and retirement benefits programs, including full 401(k) plan administration and vendor coordination.
- Led benefits integration for newly acquired companies, ensuring seamless onboarding of employees into corporate benefits programs and HR systems.
- Partner with executive leadership to develop standardized benefits processes supporting rapid organizational growth and acquisitions.
- Oversee vendor relationships including insurance carriers, brokers, retirement plan providers, and third-party administrators.
- Coordinate cross-functional collaboration between HR, Payroll, Finance, and HRIS teams to ensure accurate eligibility, deductions, and compliance.
- Analyzed benefits utilization and cost trends to provide insights supporting leadership decisions on cost management.
- Support retirement plan administration including payroll contribution feeds, participant support, compliance coordination, and vendor oversight.
- Developed benefits education programs and communications to enhance employee understanding and engagement.
Senior Total Rewards Specialist
US Anesthesia Partners
10.2025 - Current
- Manage health, welfare, retirement, and wellness benefits programs.
- Lead ACA compliance initiatives, including eligibility tracking, measurement periods, and coordination of 1094-C and 1095-C reporting.
- Administer multi-state benefits programs for clinicians and corporate employees, ensuring compliance and satisfaction across multiple states.
- Analyze benefits data to identify utilization trends and provide leadership with strategic insights for benefits planning and cost control.
- Coordinate Open Enrollment strategy, streamlining communications, system configuration, and conducting post-enrollment audits to optimize participant experience.
- Oversee vendor performance, ensuring timely billing reconciliation, effective claims escalations, and resolution of service issues to enhance operational efficiency.
- Serve as escalation point for complex employee benefits issues.
Benefits Manager
Panoramic Health
04.2025 - 09.2025
- Managed health and welfare benefits programs across 15+ states, achieving regulatory compliance.
- Partnered with HR, payroll, finance, and legal teams to streamline benefits administration, enhancing overall process efficiency.
- Supported retirement plan administration including 401(k) compliance monitoring and vendor coordination.
- Developed employee education initiatives to enhance understanding of benefits programs, resulting in increased employee engagement.
Benefits Manager
Bridge Home Health & Hospice
07.2022 - 03.2025
- Reduced overall benefits costs by 15% through vendor negotiations and plan design improvements.
- Implemented employee education initiatives that enhanced workforce engagement and increased benefits utilization.
- Provided leadership with data analysis and forecasting to support strategic benefits planning and budgeting.
- Led benefits administration for multi-state workforce, managing medical, dental, vision, disability, and retirement programs to ensure compliance and employee satisfaction.
Senior Benefits Manager
CLEAResult
05.2020 - 06.2022
- Achieved 100% ACA compliance through improved eligibility tracking and reporting systems.
- Managed COBRA, disability, and leave programs while ensuring regulatory compliance.
- Developed employee communications that enhanced understanding of benefits and increased participation rates.
- Administered health and welfare benefits programs across U.S., Canada, and Puerto Rico, ensuring alignment with local regulations and employee needs.
Senior Benefits HRIS Manager
Mercy Health System
08.2017 - 05.2020
- Led benefits system audits achieving 98% data accuracy.
- Streamlined HRIS benefits workflows to enhance operational efficiency.
- Developed employee benefits communications to boost employee satisfaction.
Benefits HRIS Manager
Parkway Corporation
01.2013 - 08.2017
- Oversaw benefits administration for 500+ employees, ensuring compliance and efficiency.
- Conducted healthcare cost analysis resulting in 10% cost reduction.
- Coordinated vendor relationships and benefits renewals to optimize service delivery.
- Developed wellness initiatives that enhanced employee satisfaction and engagement.
Benefits Specialist
Beneficial Bank
05.2009 - 01.2013
- Administered benefits programs for 1,000+ employees, ensuring compliance and employee satisfaction.
- Collaborated with HR and payroll teams to streamline benefits administration processes, enhancing overall efficiency.
- Managed employee benefits enrollment and changes efficiently.
- Educated staff on benefit options and policies clearly.
- Handled inquiries regarding benefits eligibility and coverage details promptly.
Senior Benefits Administrator
Research Pharmaceutical Services
03.2006 - 05.2009
- Managed benefits administration, resolving complex employee benefits issues to support employee satisfaction.
- Managed benefits enrollment processes for employees across various departments.
- Coordinated communication between staff and benefit providers for clarity and support.
- Ensured compliance with federal and state regulations, mitigating risks associated with non-compliance.
- Reviewed and updated benefit policies to ensure compliance with regulations.
Benefits Administrator
Aramark
01.2000 - 03.2006
- Administered employee benefits programs, ensuring compliance with company policies.
- Coordinated benefits administration and employee enrollment processes to ensure seamless participation.
- Processed benefit enrollment and changes for new and existing employees.
- Educated employees on benefits options and assisted with program navigation to enhance understanding and utilization.
- Communicated benefit information clearly to staff during onboarding sessions.
Education
Bachelor of Science - Business Management
Southern University and A&M College
Skills
- Global Benefits Strategy
- Benefits Integration (Mergers & Acquisitions)
- Health & Welfare Benefits Administration
- 401(k) Plan Administration & Retirement Programs
- Vendor & Broker Management
- Benefits Analytics & Data-Driven Decision Support
- Compliance & Regulatory Governance
- Employee Education & Benefits Communication
- Open Enrollment Strategy & Execution
- HRIS & Benefits Systems (Workday, Paylocity, UKG, ADP)
- Benefits Cost Management & Forecasting
- Total Rewards Strategy
Websites
Compliance And Regulatory Expertise
- ERISA
- ACA (1094-C / 1095-C Reporting)
- COBRA
- HIPAA
- FMLA
- ADA
- Retirement Plan Compliance
Timeline
Benefits Manager
Stonegrove Roofing LLC
11.2025 - Current
Senior Total Rewards Specialist
US Anesthesia Partners
10.2025 - Current
Benefits Manager
Panoramic Health
04.2025 - 09.2025
Benefits Manager
Bridge Home Health & Hospice
07.2022 - 03.2025
Senior Benefits Manager
CLEAResult
05.2020 - 06.2022
Senior Benefits HRIS Manager
Mercy Health System
08.2017 - 05.2020
Benefits HRIS Manager
Parkway Corporation
01.2013 - 08.2017
Benefits Specialist
Beneficial Bank
05.2009 - 01.2013
Senior Benefits Administrator
Research Pharmaceutical Services
03.2006 - 05.2009
Benefits Administrator
Aramark
01.2000 - 03.2006
Bachelor of Science - Business Management
Southern University and A&M College