Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deonnie Owens

Las Vegas,NV

Summary

Dynamic Store Consultant at FedEx with a proven project management and customer service track record. Expertly identified client needs and developed effective action plans, enhancing service delivery. Recognized for exceptional multitasking and team collaboration, consistently achieving project objectives while maintaining high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Store Consultant

FedEx
Las Vegas, NV
11.2022 - Current
  • Develop action plans with clients to address challenges and objectives effectively.
  • Maintain positive working relationships with fellow staff and management.
  • Manage multiple projects simultaneously, ensuring timely completion within budget constraints.
  • Identify customer needs efficiently to enhance service delivery.
  • Greet customers and provide exceptional customer service.
  • Operate a variety of machinery and tools safely and efficiently.
  • Prioritize and organize tasks to efficiently accomplish service goals.
  • Collaborate closely with team members to achieve project objectives and meet deadlines.
  • Work effectively in team environments to make the workplace more productive.
  • Maintain updated knowledge through continuing education and advanced training.
  • Complete day-to-day necessities accurately and efficiently.

Part Time Sales Associate

Sunglass Hut - Luxottica
Las Vegas, NV
10.2021 - 11.2022
  • Executed routine maintenance and repairs on mechanical systems and industrial equipment.
  • Updated and maintained databases with current information for accuracy.
  • Managed inventory and supplies to ensure the timely availability of materials.
  • Facilitated support and guidance for colleagues to foster collaboration.
  • Achieved high customer satisfaction by implementing creative problem-solving strategies.
  • Engaged customers through effective interpersonal communication skills.

Part Time Sales Associate

Journeys Shoes
Las Vegas, NV
11.2021 - 09.2022
  • Organized backroom storage to enhance space efficiency.
  • Created eye-catching window displays showcasing featured shoe styles.
  • Tracked sales figures for shoe styles to identify low performers needing replenishment or removal.
  • Adhered to company policies regarding returns, exchanges, refunds, and store credit transactions.
  • Followed safety procedures when handling shoe boxes and merchandise items.
  • Educated customers on product features such as fit, quality, and comfort levels.
  • Stocked shoes in appropriate sizes and colors per store standards.
  • Provided exceptional customer service by resolving issues and answering inquiries.
  • Addressed customer complaints swiftly and effectively.

Education

Some College (No Degree) - Sociology

University of Nevada, Las Vegas
Las Vegas, NV
08-2020

High School Diploma -

University of Nevada, Las Vegas
Las Vegas, NV
05-2020

Skills

  • Project management
  • Customer service
  • Team collaboration
  • Time management
  • Data entry
  • Problem solving
  • Task prioritization
  • Multitasking and organization
  • Decision making
  • Attention to detail
  • Quality assurance
  • Microsoft Office, Microsoft Word, Adobe, PowerPoint, and Excel

Timeline

Store Consultant

FedEx
11.2022 - Current

Part Time Sales Associate

Journeys Shoes
11.2021 - 09.2022

Part Time Sales Associate

Sunglass Hut - Luxottica
10.2021 - 11.2022

Some College (No Degree) - Sociology

University of Nevada, Las Vegas

High School Diploma -

University of Nevada, Las Vegas

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