Miracle Martin
St Louis,MO
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Consultant
Fedex Office
Saint Louis, MO
04.2025 - Current
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Collaborated with stakeholders to define project scope, objectives and deliverables.
- Managed multiple projects simultaneously ensuring timely completion within budget constraints.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Set specific goals for projects to measure progress and evaluate end results.
- Determined consumer needs to provide products and services appealing to larger market.
Lead Material Handler
VA Medical Center
Saint Louis, MO
12.2020 - 01.2025
- Managed all shipping documents including bills of lading, invoices, pick lists.
- Provided feedback on employee performance through regular meetings and training sessions.
- Assisted in the development of new warehouse processes to improve efficiency and accuracy.
- Resolved customer complaints related to product availability or incorrect shipments promptly and professionally.
- Monitored inventory levels of supplies used in production process and ordered additional items as needed.
- Collaborated with production teams to identify necessary materials for each job order prior to completion.
Supervisor of Distribution Operations
USPS, United States Postal Service
Austin, TX
03.2016 - 12.2020
- Managed financial budgets related to transportation costs ensuring accuracy in recordkeeping practices.
- Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
- Negotiated contracts with carriers for freight services that met the company's needs.
- Conducted regular meetings with internal stakeholders to discuss operational updates.
- Maintained up-to-date records on shipment costs including invoices, bills of lading.
- Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
Transit Bus Operator
Metro Bi-State Buses
Saint Louis , MO
03.2015 - 02.2017
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Assisted customers in locating information about destinations or connecting routes.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Saint Louis, Missouri04-2028
Bachelor of Arts - Pre- Medicine Biology
University of Missouri Kansas City
Kansas City, MO06-2016
Associate of Science - Business Management
Vatterott College
MO05-2015
Skills
- Inventory audits
- Lean principles
- Critical thinking
- Project management
- Supply chain management
- Supply chain distribution
- Six sigma methodologies
- Warehouse management
- Logistics management
Accomplishments
- Ranked Top Lead Material Handler In VISN 15 Houston Texas, Saved 1.1 million in budget fiscal 2023-2024
- Contract Certification
- IFCAP Certification
- Logistics Certification
Certification
- BLS CPR Certification
Timeline
Store Consultant
Fedex Office
04.2025 - Current
Lead Material Handler
VA Medical Center
12.2020 - 01.2025
Supervisor of Distribution Operations
USPS, United States Postal Service
03.2016 - 12.2020
Transit Bus Operator
Metro Bi-State Buses
03.2015 - 02.2017
Bachelor of Science - Nursing
Chamberlain College of Nursing
Bachelor of Arts - Pre- Medicine Biology
University of Missouri Kansas City
Associate of Science - Business Management
Vatterott College
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