Deontay Stevenson
Detroit,MI
Summary
Proven track record in enhancing operational efficiency, demonstrated at Apple through expert troubleshooting and customer service excellence. Skilled in facilities maintenance and client communication, consistently ensuring high standards of cleanliness and safety. Collaborated effectively with teams to exceed service goals, showcasing strong time management and dependability.
Overview
2
2
years of professional experience
Work History
Janitor
High School
11.2017 - 07.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Kept building spaces premises clean inside and outside.
Apple Technician
Apple
01.2017 - 09.2017
- Assisted customers with product selection based on individual needs and preferences.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Offered assistance in implementing and developing training programs.
Sales Associate
Best Buy
04.2016 - 08.2016
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Education
Denby High School
Detroit, MI06.2013
Skills
- Customer service-focused
- Facilities Maintenance
- Cardboard baling
- Custodial machine operation
- Basic Repairs
- Snow Removal
- Lawn Mowing
- Client Communication
- Equipment Inspection
- Building inspection
- Minor Repairs
- Time Management
- Floor Cleaning and Buffing
- Responsible and Dependable
- Damage Reporting
- Hazardous Chemicals Handling
- Building Maintenance
- Team Collaboration
Timeline
Janitor
High School
11.2017 - 07.2018
Apple Technician
Apple
01.2017 - 09.2017
Sales Associate
Best Buy
04.2016 - 08.2016
Denby High School