Summary
Overview
Work History
Education
Skills
Certification
Reading
Timeline
Generic

Deontra M. Law

Gainesville,FL

Summary

Highly motivated individual seeks an associate position with reputable company that will encourage the use of friendly customer service, great problem skills, and leadership potential. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of work locations rental market for conventional/non-conventional properties and impressive financial management skills. Expert user of most management software.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Professional

Greystar Property Management
01.2023 - 06.2023

Invited prospects to fill out application upon completion of property tour.

  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Toured property with prospective tenants and provided wealth of information in regard to its key features.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Performed background checks on over 300 apartment applicants.
  • Collected rent and tracked resident payments and information in computer system.
  • Invited prospects to fill out application upon completion of property tour.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Invited prospects to fill out application upon completion of property tour

Leasing Professional

APARTNER
02.2022 - 01.2023
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Invited prospects to fill out application upon completion of property tour.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Greeted clients, showed apartments, and prepared leases.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Performed background checks on over [250] apartment applicants.

Leasing Agent

Golden Rule Real Estate
01.2020 - 02.2022
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Toured property with prospective tenants and provided wealth of information in regard to its key features.
  • Recruited new residents through website advertising and marketing.
  • Used Google Docs to keep record of financial transactions and rental applications.
  • Invited prospects to fill out application upon completion of property tour.
  • Kept meticulous records of correspondence between management and tenants.
  • Managed More that 50 calls per day.

Assistant Manager

Dunkin Donuts
01.2016 - 12.2018
  • Ensuring employees get what they need to do their job correctly
  • Balancing stock
  • Ensuring customers leaves satisfy

Education

Some College (No Degree) -

Santa Fe College, Some College
Gainesville, NW, FL

GED -

Sante Fe Community College
Gainesville, FL
01.2018

Skills

  • Management
  • Handling Money
  • Operating Register
  • Great with managing stress
  • Move-In Coordination
  • Inspect Buildings
  • Collections Procedures
  • Professional Relationships
  • Tenant Screening
  • Unit Maintenance
  • Accurate Property Valuation
  • Reading Comprehension
  • Fair housing policies
  • Telephone and email etiquette
  • Training and mentoring

Certification

HeartSaver First Aid CPR AED American Heart Association 06/2017

Reading

 

"If you focus on results, you will never change. If you focus on change, you will get results"

Timeline

Leasing Professional

Greystar Property Management
01.2023 - 06.2023

Leasing Professional

APARTNER
02.2022 - 01.2023

Leasing Agent

Golden Rule Real Estate
01.2020 - 02.2022

Assistant Manager

Dunkin Donuts
01.2016 - 12.2018

Some College (No Degree) -

Santa Fe College, Some College

GED -

Sante Fe Community College
Deontra M. Law