Deontray Isreal
Jacksonville,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
9
9
years of professional experience
Work History
Team Leader Manager
Gate Express Carwash
Jacksonville, FL
02.2023 - Current
- Facilitated communication between senior management and staff.
- Implemented new processes and procedures as needed.
- Ensured compliance with company policies and regulations.
- Promoted a culture of collaboration within the team.
- Collaborated with other departments to ensure smooth operations. I would travel to other locations to work at other locations to help the staff when they were shorthanded.
- Created and maintained a positive work environment for employees.
- Assigned and monitored daily tasks for team members.
- Recruited, trained, and supervised new staff members. Trained new employees how to do things according to company policy & trained them also how to use power tools. Once I felt like they were comfortable enough to do it on our own I would let them and come back to check there work
- Delegated work assignments and prioritized tasks.
- Trained team members on carwash procedures and safety protocols. Taught new employees about the importance of wearing there PPE at all times in the tunnel and equipment room when doing any kind of maintenance or repair also the importance of OSHA safety violations
Assistant Manager
The Pig Barbecue
Jacksonville, FL
04.2016 - 02.2023
- Managed different locations; worked opening and closing shifts. I would work at other restaurants and wouldn't have a problem if I would have to work a double
- Commuted for inventory and organized stock. I would put up stock from the truck's & check all inventory to see if anything was missing or didn't come in. If something didn't come in I would let my higher up know or I would go pick it up myself
- Trained new employees to meet job requirements.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations. Was able to resolve issues between employees when things would become tense or heated
- Developed a system for tracking inventory and ordering supplies as needed. Would make our order list every Wednesday and Sunday to stay on top to make sure we have what we needed for the week I would have everyone including myself check everything before delivery days of what we would miss or always run out of
- Resolved customer inquiries and complaints requiring management-level escalation
Education
GED -
Florida State College At Jacksonville
Jacksonville, FL04.2013
Skills
- Staff Training
- Teamwork and Collaboration
- Customer Rapport
- Time Management
- Cost Control
- Team Leadership
References
References available upon request.
Timeline
Team Leader Manager
Gate Express Carwash
02.2023 - Current
Assistant Manager
The Pig Barbecue
04.2016 - 02.2023
GED -
Florida State College At Jacksonville