Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Deora Bachnicki

Cleveland,OH

Summary

Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Server

Tjs On The Avenue
01.2020 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Front End Cashier

Tjs On The Avenue
01.2020 - 08.2023
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Server

Collision Bend
Euclid, OH
01.2024 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Office Manager

Carroll Construction Solutions
07.2023 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Sales Associate

Abercrombie & Fitch
10.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

No Degree - Nursing

Cleveland State University
Cleveland, OH
05.2026

High School Diploma -

Mentor High School
Mentor, OH
05.2022

No Degree - Psychology

University of Cincinnati
Cincinnati, OH
08.2022 - 05.2023

Skills

  • Strategic Planning
  • Organizational Skills
  • Preparing Proposals
  • Natural Leadership
  • Cash Register Operations
  • Ability to Lift 30 Pounds
  • Guest Satisfaction
  • Taking Reservations
  • Guest Seating

Work Preference

Work Type

Part TimeInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursTeam Building / Company RetreatsWork from home option

Timeline

Server

Collision Bend
01.2024 - Current

Office Manager

Carroll Construction Solutions
07.2023 - Current

Sales Associate

Abercrombie & Fitch
10.2022 - 12.2022

No Degree - Psychology

University of Cincinnati
08.2022 - 05.2023

Server

Tjs On The Avenue
01.2020 - 08.2023

Front End Cashier

Tjs On The Avenue
01.2020 - 08.2023

No Degree - Nursing

Cleveland State University

High School Diploma -

Mentor High School

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Deora Bachnicki