DeQuana Jennings
Kalamazoo,MI
Summary
Hard working business professional motivated to seek an entry-level position that promotes growth, development, and opportunities for learning new skills within the company. Resourceful in the field of interviewing, known for high productivity and efficiency in task completion. Specialize in effective communication, data analysis, and conflict resolution skills. Excel using empathy, active listening, and adaptability to navigate diverse interactions and achieve objectives.
Overview
8
8
years of professional experience
Work History
Political Canvasser
Shawmut Services
Kalamazoo, USA
06.2024 - 11.2024
- Engage with voters on issues that matter to them and encourage community registration
- Record voter responses to targeted questions to inform campaign strategies
- Knocked on assigned household doors while collecting data about voter preferences.
Assistant Property Manager
Lockhart Management and Consulting
Kalamazoo, USA
09.2022 - 05.2024
- Created and maintained resident files while supervising office, maintenance, and housekeeping staff in the property managers absence
- Assisted with resident complaints and ensured compliance with affordable housing guidelines
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
PCA
Heartland Healthcare
Three Rivers, USA
06.2023 - 01.2024
- Assisting with bathing, dressing, grooming, and hygiene
- Helping with mobility (transfers, walking assistance, repositioning in bed)
- Toileting support (changing briefs, assisting with bathroom use)
- Meal preparation and feeding (including dietary restrictions)
- Providing companionship and emotional support
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients with recreational activities such as reading books or playing board games.
- Administered medications and educated patients and families on correct at-home administration.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Responded promptly to emergency situations according to established protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Credit Card Specialist
PNC Bank
Kalamazoo, USA
05.2017 - 07.2022
- Assisted customers with credit card accounts, processing payments and managing account inquiries
- Reviewed transactions for fraudulent activity and resolved customers issues, including fee removals
Education
Associate of Business Administration -
Kalamazoo Valley Community College
Kalamazoo02.2025
Skills
- Team oriented
- leadership
- Effective communication
- Customer service operations
- In House Care
- New Hire Training
- Vitals
- Medication reminders
- Record keeping and data entry
- MS Office Proficiency
- Critical Thinking & Problem Solving
- Scheduling & Multi tasking
- Call center operations
- CRM software usage
- Inbound sales
Timeline
Political Canvasser
Shawmut Services
06.2024 - 11.2024
PCA
Heartland Healthcare
06.2023 - 01.2024
Assistant Property Manager
Lockhart Management and Consulting
09.2022 - 05.2024
Credit Card Specialist
PNC Bank
05.2017 - 07.2022
Associate of Business Administration -
Kalamazoo Valley Community College
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