DeQuilla Biggers
Bedford
Summary
Quality Assurance expert with extensive experience at O'Reillys Auto Parts, specializing in inventory management and process optimization. Skilled in loan processing and customer service, utilizing keen attention to detail to drive operational efficiency. Proven ability to deliver results in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Quality Assurance
O'reillys Auto Parts
05.2024 - Current
- Performs a wide variety of job functions associated with maintaining inventory and improving efficiencies throughout the distribution center. Perform other essential duties such as order adjustments (repicks), perform daily parcel and receiving audit with reports, cycle count inventory every trimester, monitor QA stations putting all parts back into it’s location and reconcile all items located in damage locations.
Client Underwriter Specialist / CUS
Freedom Mortgage
09.2020 - 05.2022
- The CUS is the primary liaison between the Loan Officer and their clients serving as the primary point of contact. Responsible for monitoring an assigned pipeline moving loans to final action in a timely, efficient, and compliant manner. Additional responsibilities include reviewing loan documentation, ensuring loan packages are complete, obtaining requested documents, accurate indexing, condition clearing and updating loan originating systems with the ability to prioritize and multitask a variety of responsibilities that support internal and external clients.
Collateral Clerk
Cross Country Mortgage
09.2019 - 09.2020
- Collateral Clerk responsibility is to receive daily incoming mortgage loan documents to process by pulling out Mortgage Deeds, 1st & 2nd Notes including any riders attached to mortgages to ship via UPS to the warehouse banks, maintain client records through accurate filing or scanning remaining loan documents into Encompass database.
Purchase Loan Specialist
US Bank National Association
11.2007 - 05.2018
- Responsible for reviewing and processing mortgage loan applications, collecting necessary information and ensuring accuracy and completeness of documentation before entering data into the loan origination system while initiating adjustments as authorized by department guidelines.
Education
Associate of Applied Business - Business Management
Cuyahoga Community College
Highland Hills, Ohio05.2006
Diploma -
South High School
Cleveland, Ohio06.1991
Skills
- Active listening
- Written & Verbal Communication
- Customer service
- Interpersonal skills
- Multi-Tasking
- Loan Processing
- Data Entry (10 key numeric)
- Quality assurance
- Attention to detail
- Detailed oriented
References
References available upon requests……
Timeline
Quality Assurance
O'reillys Auto Parts
05.2024 - Current
Client Underwriter Specialist / CUS
Freedom Mortgage
09.2020 - 05.2022
Collateral Clerk
Cross Country Mortgage
09.2019 - 09.2020
Purchase Loan Specialist
US Bank National Association
11.2007 - 05.2018
Associate of Applied Business - Business Management
Cuyahoga Community College
Diploma -
South High School
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