Derek Babcock
Sheboygan,WI
Summary
Dynamic professional with extensive experience at USPS and a proven track record in customer service and team leadership. Skilled in efficient delivery operations and effective time management, consistently achieving high satisfaction rates. Recognized for enhancing sales through innovative strategies and maintaining safety compliance in fast-paced environments.
Overview
23
23
years of professional experience
Work History
City Carrier
USPS
08.2024 - Current
- Deliver mail and package efficiently while maintaining a high level of customer service
- High stamina to walk and/or drive long distances
- Sorted and organized mail for efficient delivery routes
- Delivered packages in a timely manner while adhering to all safety regulations
- Operated delivery vehicles safely and performed routine inspections
General Manager
Jimmy John’s
01.2024 - 08.2024
- Trained new staff
- Managed inventory to maintain costs by corporate margin
- Conducted regular performance evaluations and coachings to team members
- Led a team of 30+ employees to achieve sale goals of new facility
Manager/Bartender
Merkin Vineyards
10.2020 - 01.2024
- Ensured a high level of customer satisfaction by providing service and attention to detail in a fast-paced bar environment
- Trained and mentored new staff
- Developed new pairings that increased general sales by 15% over six months
- Managed wine inventory and conducted regular tastings to educate staff and guests
Licensed Insurance Agent
USAA
07.2018 - 03.2020
- Answered incoming calls in a professional and courteous manner
- Assist members with servicing of policies when third parties call in to make changes to a policy
- Conducted comprehensive client needs assessments to recommend appropriate insurance coverage, ensuring client satisfaction and retention
Server/Bartender
Omni Hotels
10.2014 - 07.2018
- Managed a high volume restaurant, serving more than 300 customers per night while maintaining exceptional service standards
- Collaborated with kitchen staff to coordinate food and drink orders
Road Crew
Nilfisk-Advance
Phoenix, AZ
01.2014 - 11.2014
- CDL-certified driver and forklift-certified.
- Drove heavy machinery to and from airports to perform regular cleanings.
- Performed maintenance on machinery.
- Handled inventory orders and coordinated reception.
Store Manager
Tire Barn
Anderson, IN
07.2002 - 09.2012
- Performed tire installations and repairs.
- Managed inventory and sales operations for a busy tire service center.
- Developed training programs for new employees, enhancing team efficiency and product knowledge.
Education
Associate of Science - Allied Health Sciences
South University
Savannah01-2016
Skills
- Ability to work independently
- Ability to Sustain Extended Walking and Driving
- Demonstrating Patience in High-Stress Situations
- Collaborative Teamwork
- Effective Time Management
- Strong organizational skills
- Delivery vehicle operation
- Package handling
- Customer service
- Safety compliance
Timeline
City Carrier
USPS
08.2024 - Current
General Manager
Jimmy John’s
01.2024 - 08.2024
Manager/Bartender
Merkin Vineyards
10.2020 - 01.2024
Licensed Insurance Agent
USAA
07.2018 - 03.2020
Server/Bartender
Omni Hotels
10.2014 - 07.2018
Road Crew
Nilfisk-Advance
01.2014 - 11.2014
Store Manager
Tire Barn
07.2002 - 09.2012
Associate of Science - Allied Health Sciences
South University
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Mathilda BarteltMathilda Bartelt
PSE Clerk at USPSPSE Clerk at USPS
Steve ClowerSteve Clower
City Letter Carrier at USPSCity Letter Carrier at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Diana KorkkoDiana Korkko
Educator | Project Manager in the Classroom at Sheboygan Area School DistrictEducator | Project Manager in the Classroom at Sheboygan Area School District