- Avid Reader
- I like working with my hands and fixing things
- Video Gaming
- Artificial Intelligence (AI) and Machine Learning
Derek Benedict
Ethics Compliance
Winona,MN
Summary
Passionate leader with strong background guiding team of service professionals delivering highest quality services to guests. Tactful team leader with proven track record in training and supervising team members for compliance with operating procedures. Gifted at coaching staff and personally resolving complex issues to deliver ideal guest experiences.
Overview
5
5
years of professional experience
1
1
Language
Work History
Guest Service Leader
Kwik Trip, Inc.
08.2020 - Current
- Monitored daily business operations to drive peak team performance.
- Resolved guest issues professionally, turning potential negative experiences into positive ones.
- Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
- Conducted regular inspections of common areas for cleanliness, safety, and maintenance needs.
- Observed employee performance for compliance with policies and standard operating procedures.
Education
Bachelor of Arts - BA - Philosophy
Minnesota State University, Mankato
Mankato05.2028
Skills
Delegation and supervision
Strong leadership
Emergency response
Detail-oriented
Problem-solving skills
Operations management
Multitasking Abilities
Computer literacy
Decision-making
Self motivation
Adaptability and flexibility
Analytical skills
Interests
Timeline
Guest Service Leader
Kwik Trip, Inc.
08.2020 - Current
Bachelor of Arts - BA - Philosophy
Minnesota State University, Mankato
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