Derek Brantley
Boise,ID
Summary
Experienced Store Manager with a proven track record of increasing productivity and efficiency. Skilled in employee motivation, staff training, and team leadership. Proficient in inventory management and store opening/closing procedures. Committed to providing exceptional customer service and maintaining a safe and organized store environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Petco Animals Supplies Store
Boise, ID
01.2024 - Current
- Led daily operations to enhance store efficiency and customer satisfaction.
- Trained and mentored staff to improve performance and service quality.
- Managed inventory levels, ensuring optimal stock availability and reducing waste.
- Implemented merchandising strategies to increase product visibility and sales.
- Developed employee schedules to maximize productivity during peak hours.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Store Manager
Walgreens
Boise, ID
01.2019 - 2023
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
Assistant Store Manager
Walgreens
Boise, ID
03.2008 - 01.2019
- Coordinated with manager to set specific and actionable goals based on established KPIs.
- Coached employees on customer service and selling techniques.
- Maintained organized store environment for customer and employee health and safety.
- Led floor sets following plan-o-grams to update store appearance.
- Assisted with training staff on all internal operational functions.
Shift Manager Trainee
Walgreens
Boise, ID
04.2000 - 03.2008
- Ensured compliance with company policies, standards, laws, and regulations.
- Monitored cash handling procedures to prevent shortages or discrepancies in register transactions.
- Collaborated with management team to identify areas of improvement within the store operations process.
- Conducted daily inventory checks to ensure accuracy in product ordering and restocking levels.
Education
Hotel And Restaurant Management
Northern Arizona University
Flagstaff, AZ, USHigh School - undefined
Flagstaff High School
Flagstaff, AZ06-1989
Skills
- Shift Checklists
- Employee Motivation
- Staff Training
- Team Leadership
- Inventory Management
- Store Opening and Closing Procedures
- Customer Service
- Multitasking and Organization
Certification
Certified Pharmacy technician
- Forklif Training Certificate
Timeline
Assistant Store Manager
Petco Animals Supplies Store
01.2024 - Current
Store Manager
Walgreens
01.2019 - 2023
Assistant Store Manager
Walgreens
03.2008 - 01.2019
Shift Manager Trainee
Walgreens
04.2000 - 03.2008
High School - undefined
Flagstaff High School
Hotel And Restaurant Management
Northern Arizona University