Ania Cevallos
Hollister,AC
Summary
Talented Crew Team Member with 3 years preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Destination XL Inc.
10.2022 - 08.2024
- Conducted daily store operations, including opening and closing procedures and cash handling
- Established customer service standards and monitored staff compliance
- Resolved customer complaints in a timely manner
- Recruited, trained and supervised new employees
- Ensured compliance with safety regulations and company policies
- Analyzed financial data to identify areas of improvement
- Maintained accurate records of employee performance reviews
- Created weekly work schedules for store personnel.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Subway Sandwich Artist
SUBWAY®Restaurants
02.2022 - 10.2022
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
Lvl 3 Associate
In-N-Out
01.2021 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Prioritized and organized tasks to efficiently accomplish service goals
- Maintained updated knowledge through continuing education and advanced training
- Collaborated with others to discuss new opportunities
- Complied with all local health codes and regulations concerning food preparation and handling
- Trained new employees on job duties and safe operation of kitchen equipment
- Adhered to company policies regarding attendance and punctuality.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
High School Diploma -
Calero High School
06.2021
Skills
- Customer Service Management
- Store Operations Oversight
- Store Merchandising
- Project Management
- Opening and Closing Procedures
- Cash Management
- Bank and Safe Deposits
- Delegating Work
- Shift Checklists
- Policies and Procedures
- Records Management
- Store Organization
Timeline
Assistant Store Manager
Destination XL Inc.
10.2022 - 08.2024
Subway Sandwich Artist
SUBWAY®Restaurants
02.2022 - 10.2022
Lvl 3 Associate
In-N-Out
01.2021 - 12.2021
High School Diploma -
Calero High School
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