Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Derek Browning

Derek Browning

Jensen Beach,Florida

Summary

Experienced EMR (Electronic Medical Record) Training and Adoption Specialist with a strong background in physician engagement, training development, and clinical systems integration. Proven ability to design and execute tailored physician adoption plans, facilitate effective EMR training across multiple modalities, and promote system optimization through ongoing coaching and support. Adept at collaborating with medical staff and administrative teams to streamline onboarding, enhance user proficiency, and ensure compliance with training standards. Recognized as a key resource and problem-solver for EMR-related challenges, with a focus on maximizing system utilization and improving clinical workflows.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Physician Specialist

Cleveland Clinic
04.2023 - Current
  • Developed and managed a comprehensive physician adoption plan tailored to the site’s specific needs.
  • Continuously assessed progress toward achieving goals and objectives outlined in the adoption plan.
  • Organized and delivered training sessions for electronic medical record (EMR) system usage.
  • Provided training to physicians through various methods, including classroom-based, computer-assisted, and one-on-one sessions.
  • Maintained educational materials to support all training formats.
  • Tracked providers training completion and proficiency requirements to ensure compliance.
  • Delivered ongoing training and coaching to providers to enhance EMR utilization.
  • Collaborated with the Medical Staff Office to coordinate and deliver orientation for new providers.
  • Managed the setup and coordination of remote access to the EMR for providers.
  • Coordinated, delivered, and monitored training for physician office staff on EMR usage.
  • Promoted the effective use of the EMR system within the physician group to maximize its benefits.
  • Acted as the primary point of contact for providers, addressing and resolving any EMR-related issues.
  • Provided ongoing support and strategies for enhancing EMR adoption and integration into daily practice.
  • Led the development, utilization, and maintenance of EMR order sets.
  • Performed additional duties as needed.

I.T. Training and Development Specialist

Cleveland Clinic
05.2021 - 04.2023
  • Conducted training sessions for new providers on utilizing Epic, tailored to their specific workflows and ensured all necessary software and accounts were set up.
  • Served as a liaison between end users and support teams for Epic and other provider based applications.
  • Addressed complex analytical and integration challenges to resolve end user issues efficiently.
  • Contributed to the development, improvement, and implementation of Epic and associated software systems.
  • Developed comprehensive documentation and maintain a knowledge base for Epic features and support queries.
  • Managed on-call responsibilities one week per month to provide ongoing system support.

Patient Access Coordinator

Cleveland Clinic
09.2013 - 05.2021
  • Registered emergency room patients into Epic.
  • Verified insurance coverage, transcribed physician orders and entered correct ICD-10 codes.
  • Accurately described all patient forms and policies.
  • Worked in unison with all ER staff, fire rescue and law enforcement to provide the best patient experience possible

ER Trauma Registrar

Lawnwood Regional Medical Center
10.2010 - 01.2014
  • Entered trauma cases into Meditech system accurately and efficiently.
  • Coordinated with fire rescue, nursing staff, law enforcement, and patient families to gather essential demographic, insurance, and medical information for trauma patients.
  • Explained patient forms and policies in detail, ensuring all required signatures were obtained for treatment.
  • Conducted patient or family interviews to collect necessary registration details.

Education

A.S. - Information Technology

Indian River State College
Fort Piece, Florida
06.2020

High school diploma - undefined

Santaluces High School
Lantana, Florida
05.2005

Skills

  • Extensive knowledge of inpatient provider workflows and expert navigation of Epic EMR tools and functionality
  • Skilled in communicating effectively with providers, nurses, and staff to identify and resolve complex clinical and technical issues
  • Proficient in diagnosing EMR-related issues, implementing effective solutions, or coordinating resolution with appropriate teams
  • Builds strong, trust-based relationships with clinical staff who depend on technical expertise and support

Certification

I.T.I.L.

Timeline

Physician Specialist

Cleveland Clinic
04.2023 - Current

I.T. Training and Development Specialist

Cleveland Clinic
05.2021 - 04.2023

Patient Access Coordinator

Cleveland Clinic
09.2013 - 05.2021

ER Trauma Registrar

Lawnwood Regional Medical Center
10.2010 - 01.2014

High school diploma - undefined

Santaluces High School

A.S. - Information Technology

Indian River State College

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