Derek Cole
Cleveland,TN
Summary
Knowledgeable Sales Professional with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in sales quotas to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Effective communication skills on the phone, email or in person for consistent results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Manager - Nurse Recruiter
Supplemental Health Care
08.2022 - 01.2025
- Government Services Division - Top Weekly Recruiter multiple times
- Recruited Nurses for Maximum and Medium Security Facilities - Nationawide
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Made 50-100 outbound calls per day
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Health and Life Insurance Agent
Century Benefits
04.2020 - 07.2022
- Century Benefits - Licensed Health Insurance Representative - strong communicator, excellent written, oral and over the phone interactions
- A quick learner of new systems and company procedures with a commitment to excellence in customer service and follow-up
- Worked a remote sales agent
- Invested time and resources to identify new clients in the market
- Acted as a liaison between clients and their insurance carriers such as United Healthcare, Humana, Blue Cross Blue Shield, Cigna and other top carriers
- Achieved production goals and quotas as defined by my managers and company
- Provided exceptional customer service and communicated expectations to client
Nationally Licensed Health Insurance Agent
Pacific Benefits Group
01.2018 - 01.2020
- Professional Inbound and Outbound tele sales Health agent
- Contacted clients Doctors, Nurses and Healthcare professionals to determine the best plan and coverage to meet the customers needs and keep prescription costs low
- Licensed Health Insurance agent appointed in over 40 states
- Multiple Top Agent of the Month Awards
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
Senior Account Executive
Data Sphere / Landwatch
01.2015 - 01.2018
- Enrolled Doctors, Nurses, Doulas, Dentists and other Healthcare Professionals through outbound prospecting, emailing, networking and referrals
- Enrolled in 12 month marketing campaigns by way of online advertising with major local news websites
- Promoted to Senior Account Executive within first 6 months a record promotion at the time
- Awarded - Rookie of the Quarter
Window Sales Representative - In Home
Evans Glass
03.2013 - 03.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Bering Sea Commercial Fisherman
Aleutian Sable F/V
03.2010 - 10.2013
- Deckhand/Deckboss Snow Crab, Bardai, Pacific Cod and Black Cod - Bering Sea
- Measured catches and released fish that failed to meet jurisdiction's or captain's size requirements.
- Troubleshot and repaired equipment and kept fishing vessels clean to maintain machinery in good working order.
- Sorted and cleaned fish and stored in refrigerated or ice-filled holds to prevent spoilage.
- Improved catch quality by employing proper handling and storage methods aboard the vessel.
Real Estate Agent - Recruiter/Trainer/Agent
Keller Williams Realty
01.2000 - 01.2010
- Multiple Achievement Awards
- Consistently met recruiting and sales goals and customer service metrics
- Elected to Agent Leadership Counsel
- Grew my client base through consultative and client-focused approach
- Created newsletters and marketing plans to stay in communication for future referrals and customer satisfaction metrics
- Agent Trainer -Taught new and experienced agents enrolled in Keller Williams University
- Licensed and appointed as VA and HUD Home representative
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Skills
- Client Relationship Management
- Sales Team Development
- Team Leadership
- Performance Measurement Skills
- Lead Generation
- Effective Presentation Skills
- Motivational skills
- Product knowledge
- Sales expertise
Accomplishments
Multiple Sales Awards and Company Sales Recognitions
Hard Worker, Reliable, Dependable, Trainable
INDEED.com - Skills Assessment: Full Results - EXPERT
Expert - Influencing and negotiating with customers
Work style: Highly Reliable — Highly Proficient
Tendency to be reliable, dependable, and act with integrity at work
Full results: Highly Proficient
Certification
Have had Real Estate, Life and Health Insurance Licenses
Timeline
Sales Manager - Nurse Recruiter
Supplemental Health Care
08.2022 - 01.2025
Health and Life Insurance Agent
Century Benefits
04.2020 - 07.2022
Nationally Licensed Health Insurance Agent
Pacific Benefits Group
01.2018 - 01.2020
Senior Account Executive
Data Sphere / Landwatch
01.2015 - 01.2018
Window Sales Representative - In Home
Evans Glass
03.2013 - 03.2015
Bering Sea Commercial Fisherman
Aleutian Sable F/V
03.2010 - 10.2013
Real Estate Agent - Recruiter/Trainer/Agent
Keller Williams Realty
01.2000 - 01.2010
Have had Real Estate, Life and Health Insurance Licenses
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