Matthew S. McGinnis
Charlotte,NC
Summary
Enthusiastic and motivated individual with a strong passion for customer satisfaction and exceptional communication skills. Eager to contribute to the collaborative work environment of a growing company. Strive to ensure a smooth operation for the company by paying keen attention to detail and effectively confronting and overcoming new challenges. Professional experience includes assisting friends at 704 Aesthetics during pop-up events and providing office support when needed.
Overview
12
12
years of professional experience
Work History
Nurse Recruiter
American Mobile Healthcare
San Diego, CA
10.2019 - Current
- Communication skills, client rapport and trust is essential through this process
- Stay up-to-date on changing policies and procedures in the healthcare industry
- Plan my month, week and day to make sure I am doing what I need to hit/exceed my app and call goals for not only the week, but the whole month
- Making sure applications are perfectly filled out so that when the recruiter receives it they are all set to begin assisting the clinician
- Received multiple awards from management based off of my hard work and dedication to my role and going above and beyond what is asked
- Went on the 2023 presidential forum for my work as a recruitment specialist
- Top 3 Recruiters in the company 4 years running hitting over 100% of my goal for the year
Server/Bartender
RB Sushi Restaurant
Hillcrest, CA
06.2018 - 10.2022
- Deliver exceptional service by providing a warm and welcoming environment
- Resolve guest complaints and exceed guest expectations
- Assist owner with advertising projects, banquets and employee scheduling
- Proficient in Microsoft Office, assisting with company-wide correspondence and spreadsheets
- Answer and direct calls, schedule reservations and manage calendars
- Excellent verbal & written communication, organizational skills and time management
- Train all new servers and bartenders
Bartender/Server
Fiesta Cantina
San Diego, CA
06.2018 - 10.2022
- Exceptional interpersonal skills and ability to anticipate and address guests’ service needs
- Manage closing duties, including restocking items, cleaning and preparing for the next day
- Maintain Knowledge of preparing food items listed on the menu
- Accurately take orders and serve food beverages that exceed customer expectations
Server/Bartender
Tullys Restaurant
Batavia, NY
08.2015 - 05.2018
- Exceptional interpersonal skills and ability to anticipate and address guests’ service needs
- Manage closing/opening duties, including restocking items and preparing for the day/next day
- Assisted with the opening and operation of a new store
- Handled company communications through newsletters and social media posts
- Trained new employees ensuring that they adhere to company policies and procedures
Regional Manager/Marketing Specialist/Sales
TEAM Enterprises
Rochester, NY
04.2014 - 05.2018
- Very knowledgeable about the company and products to be able to educate customers
- Provide exceptional customer service & support with potential and existing clients
- In charge of client billing and supply ordering for each event
- Submit detailed, accurate data reports and payroll hours for employees working events
- Effective leadership skills and ability to manage employees due to our remote office location
Server
Texas Road House
Rochester, NY
12.2012 - 08.2015
- Anticipate the needs of customers because customer satisfaction is essential
- Very organized, great attention to details and expert communication skills
- Hands-on experience with taking orders and relaying information to the appropriate staff
- Energetic, courteous and willing to adapt to any duties assigned
- Well-versed in preparing & presenting bills & accepting payments
Education
Bachelors Degree - Industrial Design, Packaging, Psychology
Rochester Institute of Technology
Rochester, NY05.2015
Skills
- Onboarding processes
- Candidate assessment
- Social media proficiency
- Healthcare regulations
- Time management
- Self-motivated work ethic
- Candidate and client relations
- Recruiting and sourcing
- Recruitment strategy development
- Team collaboration
- Public speaking
- Networking
- Strategic sourcing
- Assessing qualifications
Accomplishments
- Collaborated with team of 3 in the process of taking over Nursefinders travel nursing company
Timeline
Nurse Recruiter
American Mobile Healthcare
10.2019 - Current
Server/Bartender
RB Sushi Restaurant
06.2018 - 10.2022
Bartender/Server
Fiesta Cantina
06.2018 - 10.2022
Server/Bartender
Tullys Restaurant
08.2015 - 05.2018
Regional Manager/Marketing Specialist/Sales
TEAM Enterprises
04.2014 - 05.2018
Server
Texas Road House
12.2012 - 08.2015
Bachelors Degree - Industrial Design, Packaging, Psychology
Rochester Institute of Technology