Summary
Overview
Work History
Education
Skills
Timeline
Derek DeCoux

Derek DeCoux

Ruston,LA

Summary

A man of integrity with a strong work ethic, I take great pride in the value of hard work. Enjoying collaboration within teams, I foster a sense of teamwork and create a positive working environment. Possessing excellent communication and writing skills, I effectively convey information and ideas. Natural leadership abilities drive my satisfaction in team building and bonding. Adaptability is a strength, as I am comfortable with change.

Overview

16
16
years of professional experience

Work History

Sr. Specialist OSP Design Engineer

AT&T
01.2020 - Current
  • Corning Project Coordinator. I handle all submittals, corrections and communications. Knowledgeable of Cornings configuration worksheets as well as Flexnap manufacturing. Work closely with Corning personnel to ensure that our projects move smoothly and are on time for our customers.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.


Mgr Osp Plng & Engrg Design

AT&T Construction & Engineering
01.2017 - Current
  • Manages 6 wire centers in Baton Rouge area providing infrastructure through copper and fiber cabling.
  • Full design to provide service needs to businesses, single family areas & multi-dwelling.
  • Point person for CRAN development providing continuous small cell coverage to areas

Manager Network Services

AT&T U-verse
06.2010 - 01.2017
  • Manages and retrieves data for the development of individual/group technician performance and safety
  • Develops and assists technicians on a daily basis to provide quality, efficiency and a high level of customer services to the daily operation of U-verse and AT&T
  • Provide continuous safety training according to AT&T guidelines including driving safety, pole climbing safety and environmental safety.
  • Developed successful UFO Wire Technicians that were promoted to managers - Consistently maintain within the top ranked quintile of management
  • Finished 2013 ranked 746 out of 1154, 2012 ranked 232 out of 939, 2011 ranked 119 out of 784 managers nationally
  • Proficient in Outlook, Word, MSOC ESM, UMART, UMP, SharePoint, BBE Express, GCAS, Telogis, MSOC, Fleet, EASE, Webadd, WALT, SCANR, Smart Chat, VTS
  • Conducted RJP's (Realistic Job Preview) for Wire Technician applicants. Using the job description provide by the company as well as personal stories and experiences to spark further interest in the position and the company.

AT&T U-verse Premise Technician

AT&T U-verse
07.2009 - 06.2010
  • Installing AT&T U-Verse Television, High speed Internet and Voice Over Internet Protocol (VOIP), Running multiple types of cable from coax and CAT5E, F-connector, RJ-11 and RJ-45 art test equipment
  • Certified on JDSU Smart Class test set
  • Completed and mastered Customer Rules Courses to deliver pristine customer service and education

Education

High School Diploma -

J.M Tate High School, Pensacola, Florida
01.1995

Skills

  • Proficient in Excel, Word, PowerPoint, ARAMIS, ORCA, and experienced in employee coaching, safety training, interviewing, and public speaking Additionally, I hold a Nano degree in Basic Programming

Timeline

Sr. Specialist OSP Design Engineer - AT&T
01.2020 - Current
Mgr Osp Plng & Engrg Design - AT&T Construction & Engineering
01.2017 - Current
Manager Network Services - AT&T U-verse
06.2010 - 01.2017
AT&T U-verse Premise Technician - AT&T U-verse
07.2009 - 06.2010
J.M Tate High School - High School Diploma,

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Derek DeCoux