Derek Englert
South San Francisco,CA
Summary
Disciplined, community-minded professional with over 10 years of working experience in regional operations, team leadership, and high-stakes safety management. Currently managing complex regional service routes, vehicle compliance, and corporate client relations at Cintas, complemented by a proven track record of enforcing strict safety protocols and practices as an Axe Throwing Location Manager. Holds an Associate’s Degree in Social & Behavioral Sciences, demonstrating an analytical foundation for community engagement, communication, and public safety. Utilizing strong situational awareness, operational integrity, and an extensive commercial route driving record to excel as a BART Police Officer Trainee. Willing to relocate: Anywhere
Overview
1
1
Certification
15
15
years of professional experience
Work History
Service Sales Representative (SSR)
Cintas
07.2024 - Current
- Managed a complex regional route independently, consistently exceeding operational and performance metrics.
- Fostered strong, community-focused client relations, utilizing conflict resolution to de-escalate and resolve billing and service disputes promptly.
- Executed precise inventory deliveries under strict timelines, ensuring 100% asset accuracy and consistent quality control.
- Conducted rigorous vehicle inspections, ensuring full mechanical compliance with company safety standards and roadway regulations.
- Utilized advanced CRM software and detailed data logging to track daily field interactions, manage secure account data, and maintain absolute operational transparency.
- Collaborated in tactical briefings and cross-functional logistics to address localized operational challenges and optimize team safety.
Location Manager (Axe Master)
Bad Axe Throwing
03.2019 - 04.2025
- Enforced strict physical safety protocols and instructed large public groups on handling hazardous tools, successfully maintaining a zero-incident facility record.
- Fostered positive customer experiences and built community trust by delivering high-quality service, resulting in excellent brand retention and guest satisfaction.
- Directed all personnel management, including hiring, training, mentoring, and performance evaluations, to lead an efficient, high-morale team.
- Utilized active de-escalation to resolve volatile customer complaints and localized conflicts promptly, ensuring continuous environmental safety.
- Managed daily facility operations, logistics, and property upkeep, executing safety inspections and technology upgrades to optimize compliance.
- Spearheaded regular team briefings to facilitate clear communication, align staff on operational standards, and reinforce safety guidelines.
Relief Property Manager
Public Storage
09.2017 - 09.2018
- Managed rental contracts and accurate documentation, ensuring absolute compliance with company policies and property regulations.
- Maintained facility safety and cleanliness Standards, performing regular property cleanups to provide a secure environment for tenants.
- Handled financial transactions and inventory audits accurately, maintaining high financial integrity and reducing cash discrepancies.
Delivery Driver
Eaze Medical
01.2017 - 01.2017
- Managed secure regional delivery logistics and field operations, ensuring timely, accurate transport of medical supplies to patient residences under strict confidentiality.
Clerical Worker- Duties
Western Overseas Corp
01.2014 - 01.2016
- Managed critical file processing and storage operations, optimizing file retrieval times to maintain high administrative efficiency and information integrity.
Host- Duties
Bistro Boudin
01.2014 - 01.2014
- Managed floor logistics, high-volume communications, and guest relations in a fast-paced environment to optimize facility flow and ensure safety compliance.
Hard Line Worker
Target Corporation
01.2012 - 01.2013
- Managed high-volume retail inventory logistics and front-end transactions, operating cash handling systems at an 85% efficiency rating while delivering positive community service.
Server- Duties
Coldstone Creamery
01.2012 - 01.2012
- Executed secure cash-handling transactions and facility opening/closing procedures, ensuring strict adherence to operational standards, health safety compliance, and guest services.
Education
Associate's degree - Arts and Humanities
Skyline College
San Bruno, CA05-2023
Associate's degree - Social and Behavioral Sciences
Skyline College
San Bruno, CA05-2023
Associate's degree - Letters and Science
Skyline College
San Bruno, CA05-2023
Associate's degree - History
Skyline Community College
San Bruno, CA05-2023
History
College of San Mateo
San Mateo, CA01-2014
High school diploma or GED -
El Camino High School
South San Francisco, CA01-2012
Skills
- Leadership
- Team Work
- Communication skills
- Customer service
- Management
- Organizational skills
- Logistics
- Reliability
- Supervising experience
- Driving
- Peer teaching
- Time management
Certification
- Driver's License June 2025 to January 2030
- Medical Examiners Certificate (DOT) July 2026 to July 2027
Additional Information
Authorized to work in the US for any employer
Timeline
Service Sales Representative (SSR)
Cintas
07.2024 - Current
Location Manager (Axe Master)
Bad Axe Throwing
03.2019 - 04.2025
Relief Property Manager
Public Storage
09.2017 - 09.2018
Delivery Driver
Eaze Medical
01.2017 - 01.2017
Clerical Worker- Duties
Western Overseas Corp
01.2014 - 01.2016
Host- Duties
Bistro Boudin
01.2014 - 01.2014
Hard Line Worker
Target Corporation
01.2012 - 01.2013
Server- Duties
Coldstone Creamery
01.2012 - 01.2012
History
College of San Mateo
Associate's degree - History
Skyline Community College
Associate's degree - Letters and Science
Skyline College
Associate's degree - Social and Behavioral Sciences
Skyline College
Associate's degree - Arts and Humanities
Skyline College
High school diploma or GED -
El Camino High School