Derek Estrada
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
22
22
years of professional experience
Work History
Caregiver
Dr Katherine Sgouris
10.2014 - 01.2022
Maintenance Staff
Grand Ledge Country Club
Grand Ledge, Michigan
08.2013 - 01.2014
- Prepared and maintained grounds facilities of golf course
- Worked with specialty grasses associated with golf courses
- Provided excellent customer service
Cashier and Retail Sales Staff
Kellogg Hotel and Conference Center
East Lansing, Michigan
06.2009 - 07.2013
- Performed retail sales
- Provided excellent customer services
- Managed Inventory
- Set-up and break-down for all football games
- Ordered refreshments for games
- Priced and prepared inventory for sales and presentation within the store
Maintenance Staff
El Dorado Golf Course
Mason, Michigan
05.2007 - 10.2008
- Maintained equipment
- Prepared and maintained grounds facilities of golf course
- Worked with specialty grasses associated with golf courses
- Provided excellent customer service
Grounds Person
The Players Club Golf Course
Lansing, MI
06.2000 - 10.2006
- Prepared and maintained grounds and facilities of golf course
- Worked with specialty grasses associated with golf courses
Education
Bachelor of Business Administration - Management
Northwood University
Lansing, MI12.2011
Associates Degree - General Studies
Lansing Community College
Lansing, MI12.2011
Skills
- Microsoft Office (Word, Excel, Project, PowerPoint, and Visio)
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Patient care
- Flexible schedule
- Critical thinking
- Data entry
- Active listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Caregiver
Dr Katherine Sgouris
10.2014 - 01.2022
Maintenance Staff
Grand Ledge Country Club
08.2013 - 01.2014
Cashier and Retail Sales Staff
Kellogg Hotel and Conference Center
06.2009 - 07.2013
Maintenance Staff
El Dorado Golf Course
05.2007 - 10.2008
Grounds Person
The Players Club Golf Course
06.2000 - 10.2006
Associates Degree - General Studies
Lansing Community College
Bachelor of Business Administration - Management
Northwood University