Derek Fluitt
Tulsa,OK
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
7
7
years of professional experience
Work History
Operations Manager
Titan Cleaning Services
07.2023 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Supply Chain & Logistics Supervisor
PepsiCo
06.2021 - 07.2023
- Manage the receiving and delivery of raw materials/finished products in a timely manner
- Utilize docks, warehouse layout, and route truck loading patterns that minimize loading time
- Develop and motivate your team to solve day-to-day operational issues and reach short- and long-term performance goals
- Deliver effective change leadership while driving business changes and minimizing people impact
- Build people capability through effective employee relations, hiring, training, and communication for front-line hourly personnel
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
Excel Fitness SR. General Manager
Planet Fitness
12.2017 - 06.2021
- Championed customer-centric approaches for better service delivery, resulting in increased client retention rates and positive brand reputation.
- Optimized supply chain operations by identifying inefficiencies in existing processes, implementing corrective measures to streamline workflows.
- Ensured compliance with industry regulations and company policies by implementing stringent risk management protocols and regularly auditing internal processes.
- Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
- Managed multi-million-dollar budgets responsibly, optimizing resource allocation while maintaining financial stability.
Education
Tecumseh High School -
Frontline Leadership Program -
Tulsa Technical College
03.2022
Lean Six Sigma Certification -
02.2022
HAZWOPER Certification -
02.2022
Forklift License -
02.2022
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Inventory Management
- Project Management
- Staff Development
- Strategic Planning
- Process Improvement
Timeline
Operations Manager
Titan Cleaning Services
07.2023 - Current
Supply Chain & Logistics Supervisor
PepsiCo
06.2021 - 07.2023
Excel Fitness SR. General Manager
Planet Fitness
12.2017 - 06.2021
Frontline Leadership Program -
Tulsa Technical College
Lean Six Sigma Certification -
HAZWOPER Certification -
Forklift License -
Tecumseh High School -
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