Derek Hoefling
Kimberling City,MO
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Valet/Bellman
Hilton(HCW)
Branson, MO
10.2024 - 01.2026
- Coordinated efficient vehicle retrieval and parking for guests, ensuring timely service.
- Maintained cleanliness and organization of parking areas to enhance guest experience.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Operated valet management software to track vehicle keys and facilitate smooth operations.
- Shuttled guests and workers
Sales Representative
Hyatt
Branson, Missouri
07.2022 - 01.2023
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Negotiated contracts and prices with clients to exceed sales goals.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image.
- Advised clients regarding accounts, pricing schedules and financing options.
- Scheduled sales presentations to promote company programs and educate clients on offerings.
Personal Trainer/ Front Desk
Landing Fitness
Branson, Missouri
07.2021 - 07.2022
- Informed clients of fitness tools available to assist in achieving goals.
- Instructed members on proper use of club equipment and exercise techniques.
- Tracked client progress and maintained complete and accurate client files.
- Reported unsafe conditions or situations requiring manager’s attention.
- Motivated and inspired clients to achieve results and reach goals.
- Built client base by conducting orientations and providing personal training sessions.
- Formed relationships with members and guests to help pursue total body care goals.
- Helped with racking weights and assisted in maintaining neat, organized and clean club.
Independent Contractor
Flooring Installer
Lincoln, Nebraska
01.2006 - 07.2021
- Prioritized workflow and managed schedules to deliver completed projects under deadline.
- Established and maintained relationships with individuals recognized as credible sources of information.
- Used financial accounting or spreadsheet software to calculate revenue, sales and expenses.
Front End Manager
Super Saver
Lincoln, Nebraska
01.2003 - 01.2006
- Developed training modules and documentation to train staff.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Education
High School Diploma -
North Star
Lincoln, Nebraska06.2005
Skills
- Social Perceptiveness
- Professional appearance
- Multitasking and organization
- Presenting Information
- Strategic Negotiations
- Persuasive Negotiations
- Consulting with Customers
- Product and Service Knowledge
- Closing Sales
- Strong communication skills
- Problem-solving
Certification
Personal Trainer ISSA
Class E License
Timeline
Valet/Bellman
Hilton(HCW)
10.2024 - 01.2026
Sales Representative
Hyatt
07.2022 - 01.2023
Personal Trainer/ Front Desk
Landing Fitness
07.2021 - 07.2022
Independent Contractor
Flooring Installer
01.2006 - 07.2021
Front End Manager
Super Saver
01.2003 - 01.2006
High School Diploma -
North Star