Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Derek Janssen

Derek Janssen

Kansas City

Summary

Senior sales rep with 5 years experience in meeting customer needs, implementing best sales practices, and building strong, lasting relationships. Passionate about driving personal and team success while making a positive impact on clients and colleagues. I was selected to join our Leadership Development Program for being in the top 20% in sales performance through the first quarter of the year. During the program, I shared best sales practices and supported our new hire class of twelve people for 6 weeks. Throughout the 6 weeks the team nearly doubled their total sales in the final week alone and improved overall efficiency with a 15% increase in sales conversion.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Executive

My Freight World
11.2024 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.


Senior Sales Representative

T-Mobile
08.2023 - 11.2024
  • Drove sales performance at T-Mobile, consistently exceeding targets
  • Implemented innovative strategies to boost customer acquisition and retention
  • Fostered strong relationships with team members and cross-functional departments at T-Mobile
  • Shared best practices to enhance overall sales effectiveness

Mobile Sales Expert

T-Mobile
03.2022 - 08.2023
  • Drove customer satisfaction through personalized mobile solutions, consistently exceeding sales targets and fostering brand loyalty at T-Mobile
  • Optimized mobile solutions, surpassing sales targets and cultivating brand loyalty
  • Implemented targeted strategies, resulting in measurable customer satisfaction growth

Project Manager

Premier Roofing of KC
03.2020 - 10.2022
  • Led roofing projects from inception to completion, ensuring timely delivery and client satisfaction
  • Implemented cost-saving measures, resulting in substantial budget reductions
  • Fostered strong relationships with contractors and suppliers, streamlining project workflows
  • Coordinated cross-functional teams to meet project milestones and exceed quality standards

Education

Tech Degree - Front End Software Development

Treehouse

Associate's degree - Liberal Arts and Sciences, General Studies and Humanities

Johnson County Community College

Certification - Cybersecurity

Coursera
11.2024

Skills

  • Team Leadership
  • Customer Engagement
  • Excellent communication

Certification

  • Tech Degree in Front End Web Development at Treehouse (2023-02)
  • Google Cybersecurity Professional Certificate at Coursera (2024-01 to 2024-09)

Timeline

Account Executive

My Freight World
11.2024 - Current

Senior Sales Representative

T-Mobile
08.2023 - 11.2024

Mobile Sales Expert

T-Mobile
03.2022 - 08.2023

Project Manager

Premier Roofing of KC
03.2020 - 10.2022

Associate's degree - Liberal Arts and Sciences, General Studies and Humanities

Johnson County Community College

Certification - Cybersecurity

Coursera

Tech Degree - Front End Software Development

Treehouse
Derek Janssen