Derek Janssen
Kansas City
Summary
Senior sales rep with 5 years experience in meeting customer needs, implementing best sales practices, and building strong, lasting relationships. Passionate about driving personal and team success while making a positive impact on clients and colleagues. I was selected to join our Leadership Development Program for being in the top 20% in sales performance through the first quarter of the year. During the program, I shared best sales practices and supported our new hire class of twelve people for 6 weeks. Throughout the 6 weeks the team nearly doubled their total sales in the final week alone and improved overall efficiency with a 15% increase in sales conversion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
My Freight World
11.2024 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Senior Sales Representative
T-Mobile
08.2023 - 11.2024
- Drove sales performance at T-Mobile, consistently exceeding targets
- Implemented innovative strategies to boost customer acquisition and retention
- Fostered strong relationships with team members and cross-functional departments at T-Mobile
- Shared best practices to enhance overall sales effectiveness
Mobile Sales Expert
T-Mobile
03.2022 - 08.2023
- Drove customer satisfaction through personalized mobile solutions, consistently exceeding sales targets and fostering brand loyalty at T-Mobile
- Optimized mobile solutions, surpassing sales targets and cultivating brand loyalty
- Implemented targeted strategies, resulting in measurable customer satisfaction growth
Project Manager
Premier Roofing of KC
03.2020 - 10.2022
- Led roofing projects from inception to completion, ensuring timely delivery and client satisfaction
- Implemented cost-saving measures, resulting in substantial budget reductions
- Fostered strong relationships with contractors and suppliers, streamlining project workflows
- Coordinated cross-functional teams to meet project milestones and exceed quality standards
Education
Tech Degree - Front End Software Development
Treehouse
Associate's degree - Liberal Arts and Sciences, General Studies and Humanities
Johnson County Community College
Certification - Cybersecurity
Coursera
11.2024
Skills
- Team Leadership
- Customer Engagement
- Excellent communication
Certification
- Tech Degree in Front End Web Development at Treehouse (2023-02)
- Google Cybersecurity Professional Certificate at Coursera (2024-01 to 2024-09)
Timeline
Account Executive
My Freight World
11.2024 - Current
Senior Sales Representative
T-Mobile
08.2023 - 11.2024
Mobile Sales Expert
T-Mobile
03.2022 - 08.2023
Project Manager
Premier Roofing of KC
03.2020 - 10.2022
Associate's degree - Liberal Arts and Sciences, General Studies and Humanities
Johnson County Community College
Certification - Cybersecurity
Coursera
Tech Degree - Front End Software Development
Treehouse
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