Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Levi

Jacksonville,FL

Summary

Dynamic customer service professional with experience at Walmart and McDonald's, excelling in transaction accuracy and team leadership. Known for reliability and adaptability, I effectively resolve customer issues and enhance satisfaction. Proven ability to train staff and manage inventory, ensuring operational efficiency and a positive shopping experience.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Walmart
Jacksonville Fl
08.2023 - 01.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in locating products and answering inquiries effectively.
  • Handled cash, credit, and debit transactions with accuracy and compliance.
  • Maintained cleanliness and organization of checkout areas to enhance shopping experience.
  • Resolved customer complaints promptly, ensuring positive outcomes and retention.

Shift Leader

McDonald's
Jacksonville, FL
07.2018 - 01.2026
  • Supervised team members during peak hours to ensure efficient service and customer satisfaction.
  • Trained new employees on food safety protocols and operational procedures to maintain compliance.
  • Managed inventory levels, placing orders to prevent shortages and optimize supply chain efficiency.

Retail Sales Associate

Vans Shoes
Jacksonville, FL
05.2024 - 10.2024

Education

High School Diploma - Education

Englewood High School
Jacksonville, FL
06.2018

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Adaptability and flexibility
  • Positive and professional

Timeline

Retail Sales Associate

Vans Shoes
05.2024 - 10.2024

Customer Service Cashier

Walmart
08.2023 - 01.2026

Shift Leader

McDonald's
07.2018 - 01.2026

High School Diploma - Education

Englewood High School