Summary
Overview
Work History
Skills
Timeline
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Carrie Wilcox

Erie,PA

Summary

Highly skilled Insurance Claims Adjuster with over 10 years of experience in the field from 1995 to 2007. Proven track record of efficiently handling insurance claims, demonstrating excellent analytical and communication skills. Seeking to leverage expertise and vast experience to take on new challenges and contribute to the success of a forward-thinking insurance company.

Overview

28
28
years of professional experience

Work History

Claims Representative/Adjuster

Progressive Insurance
10.1995 - 08.2007
  • Communicated with policyholders and third parties to investigate liability and to assess damages and injuries
  • Completed estimates involving unibody, steering, mechanical, electrical and major structural damages
  • Identified and investigated fraudulent claims, referred to special investigations unit
  • Negotiated with product/service providers for cost of repairs for settlement purposes
  • Ensured that property estimates were accurate and completed any supplements as deemed necessary
  • Handled bodily injury claims involving innocent parties involved in the accident
  • Licensed by the PA Dept Of Insurance as a motor vehicle physical damage appraiser.

General Manager

Kirklands's
01.2019 - 05.2023

Retail Advertising Representative

Times Observer
10.2010 - 07.2013

Floor Supervisor

Calvin Klein
09.2007 - 07.2010

Skills

  • Negotiations
  • Conflict resolution
  • Time management
  • Interpersonal communication
  • Client satisfaction
  • Clerical skills
  • Training for Casualty and Property Damage Claim Adjustments
  • Staff training/development

Timeline

General Manager

Kirklands's
01.2019 - 05.2023

Retail Advertising Representative

Times Observer
10.2010 - 07.2013

Floor Supervisor

Calvin Klein
09.2007 - 07.2010

Claims Representative/Adjuster

Progressive Insurance
10.1995 - 08.2007

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Carrie Wilcox